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NHA CMAA CERTIFICATION EXAM STUDY GUIDE QUESTIONS AND ANSWERS
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NHA CMAA CERTIFICATION EXAM STUDY GUIDE QUESTIONS AND ANSWERS
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Name: Score:178 Multiple choice questions
Term 1 of 178
Another name for an encounter form
-take a message for the physician
Another name for an encounter form
The evening before the patient's appointment
-access the answering service
Term 2 of 178
Which of the following word roots means swallow?
chole
-oma
-phag
-pexy
Term 3 of 178
After scheduling an appointment a new patient who has insurance coverage asks the medical
administrative assistant what the cost of the office visit will be. Which of the following actions
by the assistant is appropriate?
-Provide an estimate based on allowable amounts
-date and initial prescription refill in the patients medical record
-place the results on the providers desk for review
-process the requisition for shipment
,Term 4 of 178
Required when a patient needs a diagnostic procedure
Written order from the provider
Obtain the provider's order
Referral form
Encounter form
Term 5 of 178
Which of the following types of referrals is used in an emergent situation?
URGENT
SELF
SOMR
STAT
Term 6 of 178
Which of the following is a medical administrative assistants function in the audit process?
appointment time
-review the appointment schedule.
-Maintaining a day sheet
-suturing a wound
Term 7 of 178
Which of the following should an MAA complete if a provider believes Medicare might not
cover a procedure?
-Advance beneficiary notice.
finacial policy
dear mr. goodwin
-practice policy manual
,Term 8 of 178
A medical administative assistant is creating a business correspondence.
Dear mr. mark smith m.d.
Dear dennis,
Dear Mr. goodwin
Re: Jane hudley
Term 9 of 178
Employers are mandated to provide a training program to employees regarding OSHA
guidelines within which of the following timeframes
Before a employee begins work and annually thereafter
Every five years as part of a general safety review
After an employee has completed their training program
Only when an employee requests additional training
Term 10 of 178
All pages of a patient's medical record must include which of the following information:
-mary smith, md
-name
letter
-node
Term 11 of 178
The med. Admi. ass. Should identify which of the following as a mispelled term?
investment
persistent
direct
inevitable
, Term 12 of 178
Abnormal
-DYS
-itis
-hypo
-ectasis
Term 13 of 178
A patient who previously smoked on a regular basis...?
-PH
-pos
-guarantor
- odor
Term 14 of 178
When a child is ensured by both parents, which of the following describes how the primary
insurance coverage is determined?
The primary insurance will be the one that has been active the longest.
The primary insurance will be the insurance carrier of the parent whose birthday comes
first in a calendar year
The primary insurance will be determined by the parent with the higher income.
The primary insurance will be the one that covers the most services.
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