ISQS 2340 Exam 1 Study Guide with Complete Solutions
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Course
ISQS 2340
Institution
ISQS 2340
ISQS 2340 Exam 1 Study Guide with
Complete Solutions
Why is ISQS important? - ️️ Correct--Important contributor to operational efficiency,
employee productivity, customer service and customer satisfaction.
-supports effective decision making by managers
-vital ingredient in developing comp...
System - ✔️✔️Correct-an organized collection of interrelated parts that work together to
achieve a common purpose
Systems have - ✔️✔️Correct--Inputs
-Processing Mechanism
-Outputs
-Feedback
-Control
A system has an objective, collection of parts, structure, performs a set of functions, and
has a boundary
Subsystem - ✔️✔️Correct-Ex: (Of a system) University -> Business school -> Marketing.
Simple vs. Complex Systems - ✔️✔️Correct-Simple- Very few elements & components,
relationship is simple.
Complex- A system filled with many simple systems.
A collection of simple systems is better than one, large complex system.
Open vs. Closed Systems - ✔️✔️Correct-Open- Everyone can use, don't have to have
control of market (interact with other systems)
Closed- Exclusive, not adoptable; only if you have control of market (no interaction)
2/1
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