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CVS Pharmacy - Annual Retail Compliance Training Pharmacists (800142-REQ) Exam Questions and Answers
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CVS Pharmacy - Annual Retail Compliance Training Pharmacists (800142-REQ) Exam
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CVS Pharmacy - Annual RetailCompliance Training: Pharmacists
(800142-REQ) Exam
If a customer questions the need to present an ID for the purchase of a cough syrup
containing DXM, which of the following are appropriate responses?
A. "I'm sorry for the inconvenience. Many cold medications contain an active ingredient
called dextromethorphan (DXM)."
B. "In order to help protect our communities from abuse, CVS Pharmacy policy requires
that all customers purchasing a product containing DXM must show proof that they are
18 or older."
C. "If you like, I can check with the Pharmacist for additional information."
D. "I don't know, but if you want to wait, I'll call the Manager and ask." - Correct Answers
-A, B, and C.
A. "I'm sorry for the inconvenience. Many cold medications contain an active ingredient
called dextromethorphan (DXM)."
B. "In order to help protect our communities from abuse, CVS Pharmacy policy requires
that all customers purchasing a product containing DXM must show proof that they are
18 or older."
C. "If you like, I can check with the Pharmacist for additional information."
Select all that apply. Select the THREE options that indicate a colleague is diverting
prescription drugs.
A. Colleagues fill their own prescriptions and ring up their own sale.
B. Large or repeated discrepancies with balance on hand.
C. Colleagues locking their personal items in the locker.
D. Missing waiting bin prescriptions. - Correct Answers -A, B, C, and D
True of False. Pharmacy outside vendors have restricted access and must be
supervised at all times.
A. True
B. False - Correct Answers -A. True
Select the correct answer.
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