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DELL EMC SERVICES- QUESTIONS & ANSWERS
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DELL EMC SERVICES- QUESTIONS & ANSWERS
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DELL EMC SERVICES- QUESTIONS & ANSWERSWhat does Virtue-Stream do? Correct Ans-Enables customers to utilize enterprise apps,
back ups, archives, - Cloud, applications, platforms, and infrastructure.
Why does Dell EMC offer Proactive and predictive support? Correct Ans-To increase
productivity and accelerates resolution with minimum effort
What is the purpose of training and certifications? Correct Ans-To raise skill levels and
empower with knowledge to successfully manage technology
What are Dell Pc's tablets, servers, storage, and networking comprised of? Correct Ans-
ProSupport Client Suite, ProSupport Enterprise Suite, ProDeployClient Suite, ProDeploy
Enterprise Suite
What is EMC Storage comprised
of? Correct Ans-Basic support, enhanced support, premium support, personalized
support, planning and design, installation and implementation, integration, data & process
migration, operation & optimization
How much is the rates of customer Satisfaction of Dell and EMC? How well do the two work
together? Correct Ans-Dell is 94% and EMC is 93%. They work better together and are the
award winning WORLD-CLASS customer experience.
How many Dell EMC services & Partner professionals are there? Correct Ans-60,000+
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