WGU C202 Final Quiz Ch 1-14 exam with
complete solutions 2024/2025
What can hr do best support organizational strategy? - ANSWER-acquire,
develop, and retain the best employees
a manager abruptly fired anyone who is not dressed in business casual attire per
company policy. What has the manager done? - ANSWER-not broken the law
Which law governs the issues of overtime and federal minimum wage? -
ANSWER-the Fair Labor Standards Acts of 1938
A boss is making unwelcome sexual advances and inappropriate requests for
favors to several employees. Which type of harassment is this? - ANSWER-quid
pro quo harassment
Which type of discrimination could be occurring if consistent qualifications
across all applicants actually discourage minorities from applying? - ANSWER-
adverse impact
Which term best describes training that can help learners identify the most
effective ways of working with people from a particular culture or country? -
ANSWER-culture-specific cross-cultural training
A manager believes that all Asians are high performers. Which kind of bias is
this? - ANSWER-stereotype
A supervisor has just received a report from HR identifying and describing the
important aspects of a newly created job as well as the characteristics a worker
, needs to succeed in that job. What is another name for this? - ANSWER-job
analysis
Susan is new to the company, so Travis is filling her in on how things really work.
He tells her about who is in charge, whom she needs to go with questions, and
how to go about getting things done without stepping on anyone's toes. What is
Travis explaining? - ANSWER-the company's organizational structure
How could HR help increase their company's performance? - ANSWER-by
improving the company's ability to cope with growth and change
If the goal is to enhance organizational culture, which characteristics should be
the focus when evaluating applicants? - ANSWER-integrity, values, and ethics
Employee performance goals should be characterized as ______. - ANSWER-
challenging and specific
Accurately rating only those aspects of a person's work performance that are
observed is associated with _________. - ANSWER-task acquaintance
Which disciplinary action could be repeated for the same offense and is the
foundational step of progressive discipline? - ANSWER-Counseling
Which error involves a manager failing to measure an employee's performance
against established standards? - ANSWER-contrast effect
Managing aspects of the organization's structure to accomplish goals is called
_______. - ANSWER-
Inclusion and employee engagement are at least two organizational factors
positively impacted by which practice? - ANSWER-allowing employees to use
their unique skills and abilities
What is affective commitment? - ANSWER-having a positive emotional
attachment to an organization and strong identification with its values and goals
If a company is trying to decrease voluntary turnover, which situation are they
trying to prevent? - ANSWER-An employee resigns to accept a better-paying job.
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