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C429 Exam | Questions Solved 100% Correct |Verified Answers
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C429 Exam | Questions Solved 100% Correct |Verified Answers
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C429 Exam | Questions Solved 100% Correct|Verified Answers
A hospital has recently implemented a continuous process improvement to decrease the
length of stay for patients in the hospital. The plan will monitor the actual length of stay in
comparison to the expected length of stay. What must the hospital use to monitor this
process?
Internal validity of the provided data
A community hospital board, consisting of physicians and leadership, reviews performance
data for clinical measures. Objectives from the strategic plan are often selected by focusing
on under-performing clinical outcome areas, with a specific focus on quality patient care.
Which two components, in addition to patients’ needs, should be considered? Choose 2
answers
Alignment with mission, vision, and values/
Opportunities for care improvement
The board of a healthcare organization has had mixed success when filling board member
vacancies. The board is responsible for ensuring that competent board members are
appointed and maintained. Which criterion should be established for selecting new board
members?
Aspects of individual character, competence, training, experience, and judgment
A small medical center has been placed in a Medicaid Corporate Integrity Agreement for the
next two years. Which action will the administration need to undertake to be compliant?
Auditing medical charts
The charge nurse of an intensive care unit has identified communication issues within the
department. The nurse asks her supervisor for help with resolving the communication issues.
Which strategy should the nurse's supervisor use to support the nurse's development?
,Mentoring
The chief financial officer of a hospital has asked the finance manager to ensure chargemaster
compliance. This is a new task for the finance manager and professional development is being
sought. Which development activity is suitable for this situation?
Attending a continuing education seminar
An assistant financial manager wants to transition to operations but lacks supervisory
experience in that area. How can the organization support professional development for this
manager?
By establishing a mentoring relationship to share knowledge
The team leader of a nursing department has recognized the need to encourage professional
development among the certified nursing assistants (CNAs). The majority of CNAs want to
move up the ladder; however, the CNAs have become complacent and the team leader needs
to be able to better assist them. Who should the team leader ask to fully advise the CNAs on
the necessary steps of their career path?
A nursing professional development specialist
A physician wants to be prepared for the chief medical officer position. Which two
professional development activities will assist the physician in achieving this goal? Choose 2
answers
Attending a professional workshop/
Shadowing the incumbent leader
The health information management director belongs to a professional association that
wants to complete professional development training to learn more about the ICD-10 coding
system. Which activity should be utilized to learn more about this system?
Attending workshops
, A financial services manager needs leadership professional development to increase revenue
cycle performance. Which professional development activity will benefit this manager?
Peer collaboration
A lab director of a large clinic wants to receive training on how to implement new
regulations. Which type of development activity is appropriate for this director?
Attending an association conference
A radiology director is creating a new process to handle images that are received from
outside facilities. The director wants to seek professional development to ensure stakeholder
feedback and engagement will be successful with this new process. Which professional
development technique should the director utilize to help get the desired outcome?
Peer collaboration
A recently constructed community hospital plans to open in two weeks. The chief nursing
officer (CNO) is informed that the last several mock drills have revealed slow response times
in unit admissions and lack of coordination of efforts among staff members.What should the
CNO do to improve this performance?
Participate in the mock drills and debrief the staff to isolate the issues
A recently constructed community hospital will open in two weeks. The chief nursing officer
(CNO) is informed that several department members are getting distracted from work tasks
by arguments about whether or not they should unionize.What should the CNO do to
promote a sense of teamwork among employees?
Meet with employees to better understand their concerns
A rural hospital has just hired a new chief nursing officer (CNO). During the first 90 days of
employment, the CNO is given a goal to reduce the use of employee overtime by 60%. The
CNO has five open positions and there are several employees requesting time off.What is an
appropriate option the CNO can pursue to achieve this goal?
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