Exam (elaborations)
MHA 702 EXAM 5 VERSION 2 QUESTIONS AND ANSWERS
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MHA 702 EXAM 5 VERSION 2 QUESTIONS AND ANSWERS
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Name: Score:104 Multiple choice questions
Definition 1 of 104
Managers must not ask individuals about __________________.
Problems that seem to lie outside of the working situation
Employee training and development
Team dynamics and collaboration
Work-related stress and deadlines
Definition 2 of 104
____________ is the first formal step in the progressive disciplinary process.
A Salary Negotiation Meeting
A Team-building Exercise
A Written Commendation
An Oral Warning
Definition 3 of 104
legislation that stated an agency may obtain and retain only information that is relevant and
necessary to accomplish its official purposes.
Privacy Act of 1974
Privacy Act of 1973
Privacy Act of 1984
Protect Act of 2003
,Definition 4 of 104
The responsibility for employee documentation resides primarily in the
HR department
Job analysis
Hr planning
Hr practices
Definition 5 of 104
The lowest wage that employers may legally pay to workers
Living wage
Child labor
Minimum wage
Overtime pay
Definition 6 of 104
The Occupational Safety and Health Act requires that all records related to employee injuries
or illnesses be retained for:
2 years
1 year
3 years
5 years
,Definition 7 of 104
consists of unwelcome sexual advances, demands, or requests for sexual factors, or other
conduct of a sexual nature.
Sexual misconduct
Behavior problems
Disparate treatment
Sexual harrassment
Definition 8 of 104
the belief that giving the right amount of effort will produce the desired output (performance
level)
Effort
Expectancy
Valence
Instrumentality
Definition 9 of 104
_________ _________, especially those occurring early in a person's employment, are often the result
of a weak or sketchy orientation.
Employee motivation
Performance problems
Market analysis
Team collaboration
, Definition 10 of 104
Is important in reducing the need for disciplinary actions and keeping them to a minimum.
Information and education
Performance; behavior
Active prevention
Enumerating
Definition 11 of 104
Maslow's 5 Hierarchy of Needs
Opponents of increasing the federal minimum wage argue that
Self-Actualization
Need for Esteem
Social Needs
Safety Needs
Physiologic Needs
Create a written record and ask the affected employee to review and sign it so that
evidence that this step was followed is available if needed.
Performance appraisals and disciplinary actions.
Definition 12 of 104
The best time to address a problem is ___________.
before it becomes a problem
when it is too late
after it has escalated
during a crisis
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