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JMESI-US004 - Change and Innovation Two. Implementation and Evaluation Questions Graded A+
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JMESI-US004 - Change and Innovation Two. Implementation and Evaluation
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JMESI-US004 - Change and InnovationTwo. Implementation and Evaluation
In the Eight Steps for Effective Organizational Change, which step is described as
articulating the connections between the new behaviors and organizational success and
developing the means to ensure leadership development and succession? - answer
Institutionalizing new approaches
What evaluation tool uses designated observer(s) to identify issues or patterns in
behaviors and flow of work? - answer Observations
Which method of overcoming resistance to change is best used when someone or
some group clearly will lose out in a change and where that individual or group has
considerable power to resist? - answer Negotiation and agreement
Which method of overcoming resistance to change is best used when people are
reluctant to change due to learning anxiety? - answer Facilitation and support
Which item in a lessons learned document covers areas such as impact on
organizational goals, impact on other departments, and unanticipated findings? -
answerResults and measures
People who participate will be committed to the change and relevant information they
have will be integrated into the change plan is an advantage of which method of
overcoming resistance to change? - answerParticipation and involvement
Which of the following is a step in the Eight Steps for Effective Organizational Change
that identifies and discusses crises, potential crises, or major opportunities? -
answerEstablishing a sense of urgency
Continually clarifying and deepening one's personal vision of what could or should be
done is which of the Five Disciplines for the Learning Organization? - answerPersonal
mastery
Which evaluation tool involves a moderator or facilitator who asks a group of five to
eight people to answer a series of questions? - answerFocus group
Instituting job rotations and shadowing others from different departments is an example
of which method to inspire organizational innovation? - answerTrading places
Which evaluation tool is used to obtain anonymous input from a large number of people
who participated in, or were affected by, a change? - answerSurvey
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