Exam (elaborations)
NURS 3632 Chapter 8 Communication Questions With Complete Solutions.pdf
- Course
- NURS 3632
- Institution
- Chamberlain College Of Nursing
NURS 3632 Chapter 8 Communication Questions With Complete S
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NURS 3632 Chapter 8 Communication Questions With Complete Solutions1. - Professional is essential for the professional nurse role.
- Communication is essential in fostering interactions.
- Communication is a issue for the healthcare environment. Miscom-
munication is the cause of most medical errors.
- Hospitals are graded on HCAHPS scores- Hospital Consumer Assessment
of Healthcare Providers & Systems and Press Ganey scores.: communication;
nurse-patient; safety
2. What is AIDET?: Acknowledge, Introduce, Duration, Explanation, Thank you
3. Electronic Communication in Health Care:
- Electronic Health Records--who has and to what
- Social Media Guidelines for RNs
i. American Nurses Association
i. National Council of State Boards of Nursing
- E-mails, Text Messages, Other Risk of violating patient and :-
,access; information; privacy; confidentiality
4. Electronic Communication in Health Care:
- The Internet and a variety of social websites provide new and challenging
opportunities for nurses to communicate and collaborate with other health
care providers.
- The challenges of using social media include protecting patient and
and preventing unintended for the employer or the nurse.
- Protocols for using e-mail, sending text messages, and accessing the social
media sites are vital for wise use of these forms of electronic communication.
Student nurses also must know these guidelines for use of electronic com-
munication venues.
- Increased exposure to these expectations can foster the development of an
conscience that begins when one is a student and carries into future
practice.: privacy; confidentiality; consequences; ethical
5. American Nurses Association's Principles for Social Networking:
- Nurses must not transmit or place online individually patient infor-
,mation.
- Nurses must observe ethically prescribed professional patient-nurse .
- Nurses should understand that patients, colleagues, institutions, and em-
ployers may postings.
- Nurses should take advantage of settings and seek to separate
and information online.
- Nurses should bring content that could harm a patient's privacy, rights, or
welfare to the attention of appropriate .
- Nurses should participate in developing institutional policies governing
, online .: identifiable; boundaries; view; privacy; personal; professional; au-
thorities; conduct
6. What is ISBARR?: Identify (yourself and the patient), Situation, Background,
Assessment, Recommendation, Read back
7. ISBARR:
- One such teaching resource suggests a revised SBAR for use with nursing
students to improve and support practice. This adapted form
includes the initial identification of "yourself and your patient (I)" and the op-
portunity to and to questions, or "readback (R)," at the close of
the communication. This reformulated I-SBAR-R supports clear identification
of the and the when communicating patient care information
or concerns with another .
- This tool also provides evidence-based solutions to improve commu-
nication targeted to specific causes of inadequate hand-off at an individual or-
ganization: communication; safe; ask; respond; nurse; patient; healthcare provider;
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