DECA Hospitality and Tourism Cluster Exam Questions And Answers Latest Updates
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Course
DECA Hospitality and Tourism
Institution
DECA Hospitality And Tourism
Richard is giving a presentation at a conference in his industry. He fails to adequately
prepare, shows up late for his presentation, and doesn't do a good job. What effect will
his poor performance have on his company?
A. It will reflect poorly on his company's image
B. It will only reflect on...
DECA Hospitality and Tourism Cluster
Exam
Richard is giving a presentation at a conference in his industry. He fails to adequately
prepare, shows up late for his presentation, and doesn't do a good job. What effect will
his poor performance have on his company?
A. It will reflect poorly on his company's image
B. It will only reflect on Richard's image.
C. It will not have any effect on the company
D. It will reflect positively on the company - ✔️✔️A. It will reflect poorly on this
company's image
Richard is always representing his company, whether he's in his office, at a conference
or somewhere else in public.
How should a business handle communication when dealing with businesses or
employees from other cultures?
A. Avoid doing business with other cultures
B. Use many hand gestures to communicate meaning
C. Be as direct as possible
D. Research the culture's communication style - ✔️✔️D. Research the culture's
communication style
It is wise to research a culture's communication style before doing business with
someone from that culture.
A financially unsuccessful company wants to secure a loan, so it submits falsified
financial statements to a bank. The bank lends the company money based on the
information in the financial statements. The company is later unable to pay back the
loan, since it was never as financially successful as it led the bank to believe. Which
business tort did the company commit.
A. Misrepresentation
B. Antitrust violations
C. Intellectual property infringement
D. Breach of fiduciary duty - ✔️✔️A. Misrepresentation
Misrepresentation occurs when one party makes a false statement to a second party
with the intention of making the second party behave a certain way.
, When a tour wholesaler prohibits travel agencies from selling its competitor's tours, it is
engaging in
A. exclusive dealing
B. price discrimination
C. full-line forcing
D. selective distribution - ✔️✔️A. Exclusive dealing
Exclusive dealing is an illegal agreement that forbids customers from buying goods and
services from competitors.
A bus-tour company develops a brochure that describes new tours it is offering in the
upcoming year and sends it to the travel agencies that sell its tours. The travel agencies
will use the brochures to communicate the tour information to their clients. This is an
example of coordinating __________ with __________.
A. product/service management; production
B. operations management; selling
C. information management; pricing
D. channel management; promotion - ✔️✔️D. Channel management; promotion
It is important for a business to coordinate its promotional efforts with its channel
members so they know that the products are available for the for the end users to
purchase.
Which of the following is an example of the concept of place in the hospitality and
tourism industry:
A. The Splash and Play Water Park charges a low admission for children under the age
of three.
B. The Fun Time Cruise Line offers entertainment venues on all of its cruise ships.
C. The Sleep-Well Motel chain builds a lodging facility on Interstate 95 near Highway
30.
D. The Resort at Get-Away-Bay provides 15% discount for guests who have an
automobile club membership. - ✔️✔️C. The Sleep-Well Motel chain builds a lodging
facility on Interstate 95 near Highway 30.
The concept of place ensures that goods and/or services are available where customers
need or want them.
Noah wants to go on vacation, but when the price of plane tickets goes up, he decides
to put off his trip. Noah's demand is
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