SPHR Certification 2021 Pt. 1 Wiley Test Bank Exam Review 2023 Update
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SHRM EXAM, PRACTICE EXAM AND STUDY GUIDE
NEWEST 2024 ACTUAL EXAM 500 QUESTIONS AND
CORRECT DETAILED ANSWERS WITH EXPLANATIONS
(VERIFIED ANSWERS) |ALREADY GRADED A+
1) A specialized field which works on engineering the work environment is: A.
industrial existentialism. B. ergonomics. C. environmentalism. D. engineering design -
ANSWER: B. ergonomics.
2) A primary advantage of unstructured versus structured interviewing techniques is
that: A. structured interviews take less time B. in an unstructured interview, the
interviewer can ask follow-up questions and pursue points of interest as they
develop C. unstructured interviews are in compliance with EEOC regulations,
whereas structured interviews are not D. unstructured interviews are more cost
effective - ANSWER: B. in an unstructured interview, the interviewer can ask follow-
up questions and pursue points of interest as they develop
3) A common repatriation problem for international companies is that: A.
repatriation usually precipitates employee grievances B. there is usually high
employee turnover following repatriation C. repatriated employees usually demand
significantly higher salaries D. repatriated employees generally do not wish to return
to the U.S. - ANSWER: B. there is usually high employee turnover following
repatriation
4) If an OSHA inspector shows up at the workplace, the first step an HR professional
should take is: A. check and verify the inspector's credentials B. close the workplace
and send the employees home C. deny any violation noted by the inspector D.
secure all health and safety related company records in a locked location - ANSWER:
A. check and verify the inspector's credentials
5) Comparing the expense of a program versus its projected and identifiable results
is using which planning technique? A. Zero-based budgeting B. MBO C. Cost-benefit
analysis D. Variable budgeting - ANSWER: C. Cost-benefit analysis
6) Frederick Taylor is noted for his contribution to: A. performance appraisal systems
B. "humanizing" the workplace C. Making the work process more efficient and less
fatiguing D. Pension reform - ANSWER: C. Making the work process more efficient
and less fatiguing
7) An HR professional is investigating reasons for job turnover among company
employees moving from one job or department to another. Which data collection
method would provide the information without interdepartmental conflicts? A.
Surveys to all employees who have changed positions within the last year. B. Group
interviews with employees and previous supervisors to discuss reasons for job
changes. C. Search through performance appraisal files and personnel records to
, learn reasons for job turnover within the company. D. Questionnaires distributed
only to employees who have changed positions - ANSWER: C. Search through
performance appraisal files and personnel records to learn reasons for job turnover
within the company.
8) Of the following, the weakest tool for predicting an applicant's job performance is
the: A. application form B. proficiency test C. interview D. prior work reference -
ANSWER: C. interview
9) Keeping a record of all employees and listing significant successes and failures of
each describe which method? A. critical incident B. MBO C. Essay form D. Field
review - ANSWER: A. critical incident
10) Which of the following pieces of federal legislation is considered pro
management? A. Wagner Act B. National Industrial Recovery Act C. Railway Recovery
Act D. Taft-Hartley Act - ANSWER: D. Taft-Hartley Act
11) The most important element in defending an organization's position in a
disciplinary action is to demonstrate that: A. the employee has been warned B. the
employee knew the rules before the infraction C. an example was needed to
eliminate or reduce similar misbehavior D. progressive discipline has been applied
consistent with policy and past practice - ANSWER: D. progressive discipline has been
applied consistent with policy and past practice
12) Which of the following would be considered nontaxable indirect compensation?
A. Employee discounts on employer goods or services B. Employer-paid group-term
life insurance over $50,000 C. Personal use of a company car D. Severance pay -
ANSWER: A. Employee discounts on employer goods or services
13) The lowest dose level at which toxic effects of a material can be demonstrated is
called: A. the adverse impact level B. the toxicity level C. the lethal level D. the just-
toxic amount - ANSWER: B. the toxicity level
14) Which type of organizational structure creates a dual chain of command? A. Line
and staff B. Functional C. Matrix D. Vertical - ANSWER: C. Matrix
15) The use of an aptitude test in the selection process best predicts: A. skill level B.
job knowledge C. manual dexterity D. training performance - ANSWER: D. training
performance
16) A company is in the process of establishing formal compensation policies and
practices. This company is in which phase of the organizational cycle? A. Introduction
B. Transition C. Growth D. Maturity - ANSWER: D. Maturity
17) The first step in the job analysis process entails: A. deciding how the organization
will use the information collected B. writing new job descriptions for all current
employees C. comparing old job descriptions with new job specifications D. replacing
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