WRT Certification Test Questions and
Complete Solutions Graded A+
What document dictates the Standards for the
Water Damage Restoration Industry? - Answer: IICRC S500
What needs to be signed before restoration
begins? - Answer: Work Authorization or Emergency Service Agreement
What should be indicated on that contract? - Answer: It should contain sufficient detail regarding the
work to be performed, the timing and payment amount.
Why do we extract water from carpet multiple times? - Answer: A thorough extraction is required to
reduce drying time.
After the water is extracted, what dictates the rate of drying? - Answer: Evaporation or Rate of
Evaporation
What should we do if we find pre-existing
damage? - Answer: Document and communicate.
What two tools are necessary to disengage the
carpet? - Answer: Knee Kicker and Carpet Awl
What is delamination? - Answer: Separation of Carpet from 1st and 2nd backing.
What can cause delamination? - Answer: Poor installment, stretching or folding.
What should we do if we discover significant
, delamination on our project? - Answer: Document and communicate.
Is it okay to cut carpet seams? - Answer: Only if necessary.
What is the purpose of the skin on carpet cushion? - Answer: To help carpet slide over pad during
installation.
Before a technician can wear a respirator, what needs to be done? - Answer: Fit test, medical evaluation
and training.
What is our first responsibility when arriving at any water loss? - Answer: Safety check and look for any
potential hazards.
Name two substances found in construction that are Federally regulated: - Answer: Lead and Asbestos.
For safety, with what should all our drying equipment be equipped? - Answer: Ground Fault Plugs and
safety screens.
What should we do with equipment that has damaged electrical cords? - Answer: Tag equipment and
mark them as OUT OF SERVICE.
Where do we dispose of the water we collect on a water damage loss? - Answer: Federally regulated
drainage facility.
What must we do before we apply a biocide into a structure? - Answer: Advice and get consent.
What is a solution called when it reduces, but does not eliminate germs; produces a healthful condition?
- Answer: Sanitizer.
What is a solution called when it is used to produce a surface absent of life? - Answer: Sterilizer.
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