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Exam (elaborations)

Texas Roadhouse Questions With Solutions

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  • Course
  • Texas Roadhouse
  • Institution
  • Texas Roadhouse

Texas Roadhouse Questions With Solutions What is the TXRH story? Hand cut steaks, fall off the bone ribs, fresh baked bread, made from scratch side items and dressings, ice cold beers, and legendary margaritas What is the first time guest program? Identifying and WOWing guests who have never ...

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  • September 20, 2024
  • 10
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers
  • Texas Roadhouse
  • Texas Roadhouse
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UpperClass
Texas Roadhouse Questions With Solutions

What is the TXRH story? Hand cut steaks, fall off the bone ribs, fresh baked bread, made

from scratch side items and dressings, ice cold beers, and legendary margaritas




What is the first time guest program? Identifying and WOWing guests who have never

eaten at Texas Roadhouse




What items create the proper TXRH uniform? Black TXRH shirt, maroon apron with NO

stains, non frayed dark blue jeans, nametag, black/brown slip resistant shoes, black/brown belt

and a smile




What does 86 mean an item is no longer available




What does in the weeds mean someone is behind in their job duties and needs help




What is service with heart? Making sure a guests experience is legendary, doing more

than is expected by the guest, and service that is friendly and fun




What is flagging placing a bev nap in front of a guest to signify they have been greeted

, Texas Roadhouse Questions With Solutions

Who is responsible for cleaning and stocking the server alley servers




why is pre bussing important It helps with faster table turns, it gives the guest more room

to enjoy their dining experience and it reduces SA trips to and from the kitchen




What are the main categories of salesmanship? Suggestive selling, upselling and sharing




Placing ideas or steering a guest toward a product you think they will like is known as

suggestive selling




Why is the pivot point system used? It prevents auctioning food, helps food runners,

assists the kitchen and makes splitting checks easier




What is the seat number of a guest on your left sitting closest to you if you are facing a wall?

1




What is the seat number of the guest sitting next to the wall on your right if you are facing the

wall and there are 4 guests at the table 3

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