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UHC Ethics And Compliance Exam With 100% Correct And Verified Answers
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UHC Ethics And Compliance Exam With 100% Correct And Verified Answers
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UHC Ethics And Compliance Exam 2024-2025 With 100% Correct And Verified
Answers
What type of events must an agent report to
UnitedHealthcare? - Correct Answer-Only the
marketing/sales events, both formal and informal.(wrong)
While using LEAN to complete an enrollment application
with a consumer, Agent Jeff learns the consumer does not
have an email address. What should Jeff do? - Correct
Answer--Enter his own email address and then print out and
mail to the consumer any correspondence received.
-Leave any field requesting a consumer email address blank.
(right)
-Ask the consumer for the email address of a friend or
relative, so that person can print out any correspondence
received for the consumer.
Annual Election Period (AEP) is a time when: - Correct
Answer--Consumers cannot elect to join a Medicare
Advantage Plan or switch to a different plan.
-Only certain Medicare-eligible consumers can make
changes.
-Consumers can elect to join a Medicare Advantage Plan or
switch to a different plan.(right)
-Consumers are only allowed to disenroll from their
Medicare Advantage plan and return to Original Medicare.
Vendarsol
, Which of the following materials is an agent NOT permitted
to display and/or distribute at a marketing/sales event? -
Correct Answer--5 dollar gift cards to an in-network
pharmacy.(right)
-Generic business reply cards for Medicare products.
-Pens and notepads that contain the agent's contact
information.
-Medicare Made Clear brochures from the
UnitedHealthcare Toolkit.
Rina, a consumer, has requested an appointment with
Connor, an agent, to discuss DSNPs. Prior to the
appointment Rina completed a Scope of Appointment (SOA)
form. On the day of the appointment, Rina brings her friend
Shelley, who is Medicare-eligible, to the meeting. Shelley also
wants to talk about DSNPs. What should Connor do when
he sees both Rina and Shelley at the appointment? - Correct
Answer--Ask Shelley to leave since she has not scheduled the
appointment.
-Ask Shelley to complete the SOA and schedule a separate
appointment without Rina.
-Ask Shelley to complete an SOA before the start of the
meeting.(right)
-Tell Rina that he will come back another day.
Which describes the purpose of educational events? -
Correct Answer--Educational events provide objective
information about the Medicare program and/or health
improvement and wellness.(right)
-Educational events provide an opportunity to steer a
consumer toward a specific or limited number of plans.
Vendarsol
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