UHC Ethics And Compliance Exam With
100% Correct And Verified Answers
In terms of events, which of the following is true?
Agents must only report formal marketing/sales events
UnitedHealthcare.
Agents must only report informal marketing/sales events to
UnitedHealthcare.
Agents must only report formal and informal
marketing/sales events to UnitedHealthcare. - Correct
Answer-...
When completing an enrollment application in LEAN, why
is an agent prohibited from entering his or her own email
address in a field available for the consumer's email
address?
The consumer/member would not receive plan related
correspondence intended for him/her.
The enrollment application may be denied.
The agent may experience commission payment processing
issues. - Correct Answer-The consumer/member would not
receive plan related correspondence intended for him/her.
Which election period runs from October 15 to December 7
and allows consumers to elect to join a Medicare Advantage
Plan or switch to a different plan?
Open Enrollment Period (OEP)
Special Election Period (SEP)
Initial Coverage Election Period (ICEP)
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, Annual Election Period (AEP) - Correct Answer-Annual
Election Period (AEP)
Which of the following materials is an agent NOT permitted
to display and/or distribute at a marketing/sales event?
Medicare Made Clear brochures from the UnitedHealthcare
Toolkit.
Pens and notepads that contain the agent's contact
information.
5-dollar gift cards to an in-network pharmacy.
Generic business reply cards for Medicare products. -
Correct Answer-5-dollar gift cards to an in-network
pharmacy.
Mr. and Mrs. Nelson, who are current members,
unexpectedly walk into Jake's insurance agency office and
ask him to discuss Medicare Advantage Plans. Does Jake
need to obtain a Scope of Appointment (SOA) form?
Yes, but just one because the Nelsons are husband and wife.
Yes, he needs to obtain an SOA from both Mr. and Mrs.
Nelson.
No, because the Nelsons are current members.
No, because the Nelsons walked into his office instead of
scheduling an appointment in their home. - Correct Answer-
Yes, he needs to obtain an SOA from both Mr. and Mrs.
Nelson.
Educational events allow for which of the following to
occur?
Provide objective information about the Medicare program
and/or health improvement and wellness.
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