Tool offering sales reps a guided sequence of sales activities
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Sales activity management
Compares the attractiveness of several locations along a number of quantitative and
qualitative dimensions.
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The Weighted-Factor Rating Model
Put buyers and sellers from different countries together and handle export/import
arrangements, documentation and transportation.
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Trading Companies
The level of customer service the company wants to provide
The amount of inventory the company is willing to invest in
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Trade-offs that will determine how many warehouses the company needs
and where they should be located are:
Purchase blocks of rail capacity and sell it to shippers
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Intermodal Marketing Company
,Companies are using automated systems like pick to light, voice picking, conveyor
systems, automatized guided vehicles (AGV's), and robotics to improve efficiencies
and throughput times in the warehouse.
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Increased Automation
Services cannot be inventoried(in most cases). Typically, services are produced and
consumed simultaneously.
Services are often unique to the customer (e.g., insurance policies, legal services, tax
preparation, etc.)
Services have high customer interaction
Services are decentralized. Due to the inability to inventory or transport most
services, they must be located near to the customer base.
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Differences Between Goods and Services
Layouts designed to reduce distance traveled within the store
Departmental layouts to maximize closeness desirability
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, Layout Strategy
28 states have laws protecting the right of employees to decide whether or not to join
or support a union.
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Right-to-Work Laws
A variation of public warehousing that handles the shipping, receiving, and storage of
goods on a contract basis for a fee.
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Contract Warehouse
Move goods to and from foreign destination
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International freight forwarders
Capacity remains constant regardless of demand. When demand exceeds capacity,
queue management tactics deal with excess customers
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