a. Involves people who are in the front, taking risks, moving forward, and
challenging status quo
b. influence/guide direction, opinion, and course of action
c.Leader look forward into the future and emphasize effectiveness
,What are the elements of SWOT analysis and what are the definitions of each
element?
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Strengths: internal attributes that help organization
Weaknesses: internal attributes that challenge an organization
Opportunities: external conditions that promote achievement
Threats: external conditions that challenge
According to Tuckman (n.d.), what are the four stages of the group process and
whathappens in each stage?
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Forming
Storming
Norming
Performing
What is employee empowerment and why is it important?
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Allowing employees to have input and control over their work and ability
to openly share suggestions/ideas about their work + organization as a
whole
,How does motivation impact retention?
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Has to do with employee engagement → emotionally committed to
organization and achievement of its goals
b. Bundled payment
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Payment structure which different providers who are treating a patient for
the same or related conditions are paid an overall sum
Rewarded for coordinating care, preventing complications and errors and
reducing unnecessary or duplicate tests and treatments
What is management development and what are 2 ways an organization can support
it?
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planned system of training and developing people so they acquire skills,
insights, and attitudes needed to manage people and their work
effectively within the organization
What are the basics of the communication process?
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Sender -> Message -> Receiver
How does the focus of nursing unions differ now compared to the historical focus?
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Historically, unions focused on wage negotiations. Current issues in use
guidelines for staging, worker safely, float provisions, shared decision
making, and scheduling.
When are retrospective, concurrent, and prospective audits completed?
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Concurrent: completed while the pt receives service
Prospective: completed after pt receives service
Retrospective: Identifies how future performance will be affected by
current interventions
What is the leader's primary purpose when it comes to listening?
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