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ISQS 3344 Exam #1 Questions and Answers Verified by Expert 100% Correct | Updated
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ISQS 3344 Exam #1 Questions and Answers Verified by Expert 100% Correct | Updated
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ISQS 3344 Exam #1 Questions and AnswersVerified by Expert 100% Correct | Updated 2024-
2025
What employers want: - ANSWER -excellent written & verbal communication
skills
-possess entrepreneurial spirit
-strong problem solving & analytical skills
-must thrive in a team environment & work well with others
OM defined - ANSWER The science and art of ensuring that goods and services
are created and delivered successfully to customers, which involves planning,
organizing, directing, and controlling
Planning - ANSWER Distribute work and decide which plant certain garments
go to
Organizing - ANSWER Set up/organized assembly lines/people
Directing - ANSWER Checking to make sure lots produced on time and seeing
the work through the assembly line (monitoring)
Controlling - ANSWER Looking at reports to see changes; periodically checking
on quality of garments for defects
Story: Importance of Environment - ANSWER In 2005, CA passed a law where
car manufacturers had to have a certain average MPG for their cars overall or pay
, a fine. Many lines created hybrids but the big 3 (GM, Ford, Chrysler) ignored this
and ultimately cost them lots of $$ in fines
*Point: Ignored changes in the environment (new government regulations) and
should have planned ahead to avoid costs
Outsourcing - ANSWER Growing rapidly in the US; jobs for manufacturing
employees dropping
*Widens the trade deficit
Outcomes of Outsourcing - ANSWER -China/India/Vietnam became the
preferred countries to outsource to because of cheap labor rates
-Chasing cheap labor abroad will weaken the American dollar and create an on
shoring trend
-Skilled workers are getting older and not being replaced, which forces more
outsourcing & inflation rises
Productivity - ANSWER Outputs/Inputs
Positive to job losses in manufacturing & service? - ANSWER Productivity
increases and people must work harder to keep jobs & have more knowledge in
the field
Total Productivity Measures - ANSWER The ratio of all revenues divided by all
costs
-ex: if 99%, then only 0.99 back for every $1 invested
Productivity Growth Rate - ANSWER (P2-P1)/P1
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