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C464 WGU Exam 2024- Questions with 100% Correct Answers
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C464 WGU Exam 2024- Questions with 100% Correct Answers
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C464 WGU Exam 2024- Questionswith 100% Correct Answers
Three contextual barriers to competent listening - Answer 1.message complexity
2. Communication overload
3. Physical noise
Three personal barriers to competent listening - Answer 1. Multitasking
2. Bias and judgment
3. Passivity: wandering
Five listening skills competent communicators process - Answer 1. Set other up to listen
effectively
2. Careful about their self-talk
3. Prepare to listeten and concentrate to others messages
4. Encourage other to talk
5. Competent communicators listen actively not passively
What are three strategies to critically listen? - Answer 1. Tune in an asses the context
2. Carefully asses the other communicators ideas
3. Consider source credibility
interpersonal communication - Answer the exchange of thoughts, feelings, and
beliefs between two or more people
, small group communication - Answer communication among a small number of
people who share a common purpose or goal, who feel connected to each other, and
who coordinate their behavior
What are the four challenges of communication? - Answer Effective communication
requires high intellectual abilities, not everyone values communication, over rely on
media, hard time understanding diffrent cultures
Parts of the Linear Model of Communication? - Answer Sender, encoding, Decoding,
message, receiver
Five phases of the linear model of communication? - Answer Deciding, encoding,
transmitting, perceiving, Decoding and assigning meaning to the message
Parts of the transactional model? - Answer Sender, encoding, deciding, message,
channel, receiver
Three elements of communication? - Answer Deciding: what is appropriate
Build and develop skills: helps decide how to send a message
Motivated: must be willing to communicate
What are the three steps to the perception process? - Answer Selection,
organization, interpretation
4 types of selection - Answer Selective exposure: people that attain information
that goes with preexisting beliefs
Seduction attention: focus on what is interesting to us and ignore other
Selecting and filtering messages: applying own unique experience
Selective recall: remember things interesting to us
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