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Salesforce Admin Dump Exam Questions and Answers 2024
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Salesforce Admin Dump Exam Questions and Answers
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Salesforce Admin Dump ExamQuestions and Answers
B. Field Update
AND
D. Email Alert - Correct Answers -The administrator at Cloud Kicks has created an
approval process for time off requests. Which two automated actions are available to be
added as part of the approval process? Choose 2 answers
A. Chatter Post
B. Field Update
C. Autolaunched Flow
D. Email Alert
C. Direct users to Global Search to look for similar cases - Correct Answers -Support
agents at Cloud Kicks are spending too much time finding resources to solve customer
cases. They need a more efficient way to find documentation and similar cases from the
Case page layout. How should an administrator meet this requirement?
A. Use an interview flow to capture Case details
B. Configure Knowledge with articles and data categories
C. Direct users to Global Search to look for similar cases
D. Create a custom object to capture popular Case resolutions
C Reset password on the user's record detail page
AND
D. Use the unlock button on the user's record detail page - Correct Answers -A user at
Northern Trail Outfitters is having trouble logging into
Salesforce. The user's login history shows that this person has
attempted to log in multiple times and has been locked out of the organization. Which
two ways should the administrator help the user log into Salesforce? Choose 2 answers
A. Log in as the user to unlock the user and reset the password.
B. Reset the password policies to allow the user to login
C Reset password on the user's record detail page
D. Use the unlock button on the user's record detail page
,B. Configure a validation rule to meet the criteria - Correct Answers -Once an
opportunity reaches the negotiation stage at Cloud Kicks, the Amount field becomes
required for sales users. Sales managers need to be able to move opportunities into this
stage without knowing the amount.
How should the administrator require this field during the negotiation stage for sales
users but allow their managers to make changes?
A. Create a formula field to fill in the field for managers
B. Configure a validation rule to meet the criteria
C. Assign the Administrator profile to the managers
D. Make the field required for all users
A. Create a permission set to allow the user to edit Campaign Members - Correct
Answers -A Sales user is trying to manage Campaign Members for an upcoming
networking event. The user can view the campaign but cannot add new Campaign
Members or update Member Statuses. How can an administrator troubleshoot this
problem?
A. Create a permission set to allow the user to edit Campaign Members
B. Provide the user access to both Leads and Contacts to edit all Members
C. Make sure the Marketing User Checkbox is checked on the user record page
D. Run a Campaign report and update any Member information via Data Loader
A. Process Builder - Correct Answers -The administrator at AW Computing wants to
send off client welcome tasks and a welcome email to the primary contact automatically
when an opportunity is "Closed Won." What automation tool best accomplishes this?
A. Process Builder
B. Outbound Message
C. Validation Rule
D. Approval Process
B. Use the native debug feature in the Flow Builder - Correct Answers -Northern Trail
Outfitters has a new flow that automatically sets field values when a new account is
created. The flow is live, but the flow is not working properly. What should the
administrator do to identify the problem?
A Set up email logs and review the send error logs.
B. Use the native debug feature in the Flow Builder
c. View the setup audit trail and review for errors.
D. Review debug logs with the flow fogging level
C. Chatter Broadcast Group - Correct Answers -Ursa Major Solar offers amazing
experiences for all of its employees. The employee engagement committee wants to
,post updates at the same time restricting other employees from posting. What should
the administrator create to meet this request?
A. Chatter Stream
B. Chatter Recommendations
C. Chatter Broadcast Group
D. Chatter unlisted Group
B. The user's Two-Factor Authentication for API Logins permission
AND
C. The user's profile login hours restrictions - Correct Answers -When users log in to
Salesforce via the user interface, which two settings does the system check for
authentication?
Choose 2 answers
A. The role IP address restrictions
B. The user's Two-Factor Authentication for API Logins permission
C. The user's profile login hours restrictions
D. The user's Two-Factor Authentication for User Interface Logins permission
B. Cross-object formula field - Correct Answers -Sales users at Cloud Kicks are
requesting that the data in the Industry field on the Account object displays on the
Opportunity. Which type of field should an administrator create to accomplish this?
A. Standard Account field
B. Cross-object formula field
C. Master-detail relationship Field
D. Custom Account field
D. Include the warranty Expiration Date field on the mobile page layout - Correct
Answers -Ursa Major Solar provides a 1-year warranty on all of the panels it installs.
Installation details, along with the warranty information, are captured on a custom object
called Installation. The installation record is created by the installer from the mobile app.
Customers son receive a longer warranty as a way of increasing customer satisfaction
when an installation gets delayed or has issues. How should the administrator configure
Salesforce to capture the expiration date of the warranty?
A. Use a formula as the default value of the warranty Expiration Date field
B. Create a formula field to display 1 year from the warranty purchased
C. Add a validation rule to ensure the Expiration Date field is populated
D. Include the warranty Expiration Date field on the mobile page layout
B. Run a Health Check to identify vulnerabilities - Correct Answers -The IT manager at
Universal Containers is auditing the system's security. How should the administrator
provide a summary of the organization's security health?
, A. Change the Organization-Wide Default to private to restrict visibility
B. Run a Health Check to identify vulnerabilities
C. Download the last six months of user login data
D. Turn on Event Monitoring to track user events
D. Master-detail relationship - Correct Answers -Cloud Kicks is introducing a new shoe
model and wants to advertise on TV, radio, print, and social under the banner called
New Runners. In addition, total statistics for this marketing effort need to be aggregated
and visible. Which feature should the administrator use to implement this functionality?
A. Junction object
B. Parent campaign field
C. Lookup relationship
D. Master-detail relationship
A. Ensure the Market Segment field on the Lead is mapped to the right field on Account.
- Correct Answers -AW Computing has added a new custom text field called Market
Segment on the Lead object. When a Lead is converted, the new field is not getting
copied to the
Account record. What should the administrator de to ensure the Market Segment field
from a Lead is copied to the converted Account record in routine?
A. Ensure the Market Segment field on the Lead is mapped to the right field on Account
B. Ensure Account has a field that has the exact same name as the new Lead field
C. Write a Validation Rule to ensure the Account has a value in that field
D. Write a record-triggered now to copy the custom field from Lead to Account
A. Account and User - Correct Answers -Universal Containers has enabled Data
Protection and Privacy for its org. Which page layouts will have the Individual field
available for tracking data privacy Information?
A. Account and User
B. Case and opportunity
C. Individual, User, and Account
D. Contact, Lead, and Person Account
A. Omni-Channel - Correct Answers -An administrator at Dream House Realty wants an
easier way to assign cases based on agent capacity and skill set. Which feature should
the administrator enable to meet this requirement?
A. Omni-Channel
B. Knowledge Management
C. Escalation Rules
D. Territory Management
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