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SalesForce Admin Certification Exam Questions and Answers
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SalesForce Admin Certification Exam Questions and Answers
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SalesForce Admin Certification ExamQuestions and Answers
What is true regarding the News feature?
Choose 2 answers:
A. News provides news articles about customers, partners, competitors, and Industries.
B. News cannot be disabled once it is enabled.
C. News can be displayed on accounts, contacts, leads, opportunities, and the Home
page.
D. News articles are displayed in the insights component. - Correct Answers -A. News
provides news articles about customers, partners, competitors, and Industries.
C. News can be displayed on accounts, contacts, leads, opportunities, and the Home
page.
Sam, the sales manager, wants to automatically update the 'Discount' field on
opportunity records that are created or updated, depending on the value of the
'Expected Revenue' Field. Which automation tool is the best one to use for this
requirement?
Choose 1 answer:
A. Workflow Rule
B. Approval Process
C. Validation Rule
D. Flow - Correct Answers -D. Flow
What is true regarding using Salesforce IDs to update data via Data Loader?
,Choose 1 answer:
A. The 15-character Salesforce ID must be used
B. Either the 15- or 18 character Salesforce ID can be used
C. The 18-character Salesforce ID can be used
D. The Salesforce ID of the record as displayed in the user interface must be used -
Correct Answers -B. Either the 15- or 18 character Salesforce ID can be used
If a record meets one criteria, an email should be sent. If the record meets different
criteria, a task should be created. It is possible that a record meets both criteria. Which
option should be used to meet the requirement?
Choose 1 answer:
A. Create two workflow rules, each with its own action
B. Create one workflow rule with two workflow actions
C. Create one process using Process Builder
D. Define two processes using Process Builder - Correct Answers -C. Create one
process using Process Builder
Which of the following types of fields can be used as the controlling field in a field
dependancy?
Choose 2 answers.
A. Standard Checkbox
B. Custom Picklist
C. Custom Multi-Select Picklist
D. Formula Field - Correct Answers -A. Standard Checkbox
B. Custom Picklist
Global Finance has a B2B business model. The sales reps can provide a discount on
their wide range of products depending on the customer. The Sales manager wants to
control and approve the discount percentage every sales rep can offer. Which solution
will help to achieve this with minimal customization.
, Choose 1 answer:
A. Validation rule to approve the discount
B. Sales rep can send an email to request approval
C. Define an Approval process
D. Email to case feature - Correct Answers -C. Define an Approval process
What is true regarding using subfolders to organize reports and dashboards in Lightning
Experience?
Choose 2 answers.
A. Sharing can be set at the subfolder level
B. Subfolders can be deleted but no renamed
C. Subfolders can be created in the Public folder
D. A hierarchy of subfolders can be created to represent a logical structure
E. Folder sharing is at the root level - Correct Answers -D. A hierarchy of subfolders can
be created to represent a logical structure
E. Folder sharing is at the root level
A Digital Marketing Executive working at Cosmic Innovation set up a LinkedIn account
for the company which now has thousands of connections. The Marketing Vice
President is looking for a way to generate prospects through LinkedIn. Which of the
following are required to automatically add leads to Salesforce from LinkedIn?
Choose 3 answers:
A. Lead Gen Field Mapping
B. LinkedIn Lead Gen Form
C. Custom HTML Form
D. Lead Process
E. LinkedIn Ad Account - Correct Answers -A. Lead Gen Field Mapping
B. LinkedIn Lead Gen Form
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