Practice Test Questions - Salesforce
Admin Exam with correct Answers
In which section of the salesforce setup menu can you find the locacle and how many
licenses are remaining? - Correct Answers -Company Information
Can you delete user records? - Correct Answers -No
If the organisation locale has been set to 'English (United States)' and the user record
locale is set to 'French (Canada)' which locale is used? - Correct Answers -The user
locale overrides the org locale so French (Canada) is the locale for the user
When creating a user an error is displayed saying the username is already in use but
you can't find the username in your Salesforce org, what could be the cause of this? -
Correct Answers -The username is in use in another Salesforce org and you must pick
another username
A user is searching for a record using the global search but they can't find the record
although a colleague with the same security settings using the same keywords can.
What could be the cause? - Correct Answers -When the user is searching, they are not
searching the correct objects, they need to click search all/search more option after
searching
What is the maximum number of users you can create at one time using the Salesforce
"Add Multiple Users" option? - Correct Answers -10
What do the user account settings do? - Correct Answers -Determine what features and
records the user can access
What information is in each user account? - Correct Answers -Username, email
address, First and last name, license, profile, role (optional)
How is org access granted? - Correct Answers -IP Ranges, Login Hours
How is object access granted? - Correct Answers -Profiles
How is record access granted? - Correct Answers -Role hierarchy
How is field access granted? - Correct Answers -Field level security
, What action can a user take on the Contact object with Profile level CRED Permissions
and OWD set to Private? - Correct Answers -Create new contacts, but Read, Edit or
Delete only contacts they created.
What action can a user take on contact object with profile level CR permissions and
OWD set to Private? - Correct Answers -Create new contacts, but read only contacts
they created
What action can a user take on contact object with profile level CRED permissions and
OWD set to public read only? - Correct Answers -Create new contacts, read all
contacts, edit, and delete contacts they created. Editing or deleting contacts they don't
own will result in an insufficient privileges error.
What action can a user take on contacts if profile access is removed and OWD is public
read only? - Correct Answers -Nothing. Profile access is restricting view of any contact,
anywhere in the system
What action can a user take on contacts if profile access is CRED and OWD is public
read-write? - Correct Answers -Create, read, edit, and delete all contacts in Salesforce
What action can a user take if profile access is CR and OWD is public read-write? -
Correct Answers -Create and read any contact, but not edit or delete any contacts
Can OWD open up user profile permissions wider? - Correct Answers -No, OWD can
never grant users more access than they have through user profile permissions
What does Role Hierarchy do? - Correct Answers -Extends access to records when
OWD is set to anything more restrictive than Or read/write
What are sharing rules used for? - Correct Answers -Opening up record access
horizontally to users when org wide defaults are more restrictive than public read/write
What three items do record types control? - Correct Answers -Business processes,
page layouts, and picklist values
Can you edit a standard profile? Can you delete it? - Correct Answers -No, but you can
clone a standard to make a profile
What 5 branding settings can users customize? - Correct Answers -Density settings, top
navigation bar, chatter branding, lightning chrome extension
What branding can admins/developers customize? - Correct Answers -default density
settings, org wide themes and branding, report chart picklist colors, app and navigation
layouts, record page layouts, my domain, email templates, mobile branding
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