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CISR (Agency Operations) SELF TEST QUESTIONS AND CORRECTLY ANSWERED. $13.29   Add to cart

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CISR (Agency Operations) SELF TEST QUESTIONS AND CORRECTLY ANSWERED.

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CISR (Agency Operations) SELF TEST QUESTIONS AND CORRECTLY ANSWERED.

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  • September 18, 2024
  • 8
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers
  • CISR
  • CISR
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AcademicAllure
CISR (Agency Operations) SELF TEST
QUESTIONS AND CORRECTLY
ANSWERED.
Form of reinsurance in which a contract automatically establishes the
terms for reinsuring a class or classes of business.
✔✔Treaty Reinsurance


Form of reinsurance using offer and acceptance of individual risks in
which, under a contract of reinsurance, the reinsurer retains the faculty
accept or reject each risk offered by the ceding company.
✔✔Facultative reinsurance


Which is the most important component of face-to-face communication?
✔✔Body Language


The four primary communication skill areas are:
✔✔Listening, speaking, writing, and body language


Face-to-face non-verbal communication with customers is improved with
each of the following, except:
✔✔Maintaining constant direct eye contact


Which one of the following does not normally apply regarding the use of
social media in an insurance agency?
✔✔Most agencies provide their staff with a personal email address.

, Two-way communication is best described as:
✔✔Speaking and listening


Which one of the following methods could reduce the likelihood of an
errors and omissions claim?
✔✔Using standardized letters or memos


Which one of the following statements does not describe a purpose of a
position guide?
✔✔Used to determine promotions.


A formal training plan for sales and service staff of an agency should
include strong skill development in which of the three major areas.
✔✔Technical, product knowledge, agency process (The Agency Way)


The purpose and benefits of an internal quality control process include all
of the following except:
✔✔To determine peer group results.


Which one of the following best describes Standards?
✔✔Standards are important as they define what the expected result is for
the responsibilities, duties and function of a position.


While commercial lines underwriting guidelines are very similar to
personal lines underwriting guidelines, there are some differences. Which
one of the following is one of these differences?
✔✔Additional services such as loss control could be the deciding factor
when selecting the company to place the coverage with

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