Salesforce Admin Certification Exam 1 Questions And
Accurate Answers
Where would a System Administrator set up the number of results returned per item?
A. User Interface Setup Settings
B. Object's Search Layouts
C. Search Settings
D. Object's Settings -Answer: B
What are those things that a System Administrator could define on Company Information
page?
A. Organization Name, Default Time Zone, Default Language
B. Primary Contact, Chatter Settings, Set Domains
C. Fiscal Year, Password Policies, Default Time Zone
D. Business Hours, Translation Settings, Corporate Currency - Answer A
When creating a new user in a production Salesforce org, what two things should a
System Administrator consider?
Chose 2
A. The Usernames must include the company's email domain
B. The Usenames must be unique across all production Salesforce orgs
,C. The Usernames have to be in an email address format
D. Usernames must be the same as the user email address - Answer BC
What is the initial step that a System Administrator performs to give a user the Service
Cloud Console license?
A. On the user record detail page, check Service Cloud User.
B. Clone Sample Console and assign to the user.
C. In Support Settings, enable Service Console.
D. Create a new Permission Set License Assignment. - Answer A
What are 2 reasons a user can't be deactivated?
Select 2 answers
A. The user account is frozen.
B. The user is the Owner of open Opportunities.
C. The user is a Customer Community Administrator.
D. The user is the recipient of Workflow Emall Alerts. - Answer CD
, What is a benefit of addingTrusted IP Ranges in the Network Access section?
A. AppExchange packages can talk to an external site .
B. Users logging in inside of the network won't have to authenticate.
C. All login attempts from outside of the network will be blocked .
D. Users cannot log in via API on a network not set to trusted. - Answer B
How would a System Administrator identify who has made an addition to the account
page layout?
A. Account History report.
B. Setup Audit Trail Download.
C. An Admin Chatter group poll creation.
D. Account Last Modified By field. - Answer B
Universal Containers uses a private sharing model on Cases. Each product line has
multiple product specialists and they want to be able to view all the Cases submitted
about their product lines. Which of the following would meet the requirement by the
System Administrator?
A. Add all the product specialists to the Account Team for each Account that has
purchased a product from the product line
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