Q1. The core elements of HRM are –
(i) People
(ii) Management
(iii) Behavioural Dynamics
(iv) Uniformity of application
(a) i, ii, iii
(b) ii, iii, iv
(c) i, ii, iv
Ans. (d)
Q2. What are the key HRM practices in Indian
Organizations?
(i) Job Description
(ii) Recruitment
(iii) Compensation
(iv) Training & Development
(v) Performance Appraisal
(vi) Promotion & reward
(vii)Career Planning
(viii) Gender equity
(a) i, ii, iii, v, vi
(b) iv, vii, viii
(c) only vi
(d) Both (a) and (b)
Ans. (d)
Q3. In a ____________, teams are formed and team
members report to two’ or more managers.
(a) Formal Organization
(b) Informal Organization
(c) Matrix Organisation
(d) Divisional Organization
Ans. (c)
Q4.________ refers to the attitudinal and behavioural
characteristics of a group and is concerned with how
groups form, their structure and process, and how they
function,
(a) Group dynamics
(b) Organic structure
(c) Functional Structure
(d) Matrix organization
Ans. (a)
Q5. Benchmarking is
(a) T the process of comparing the business processes & perform-
, ance metrics including cost, cycle time, productivity to another that
is widely considered to be an industry leader
(b) A process in which the organisations evaluate various aspects of
their processes in relation to the best practice companies’ processes
usually within the peer group defined for the purposes of
comparison
(c) Both (a) and (b)
(d) None of the above
Ans. (c)
Q6. Reengineering starts with a —
(a) High-level assessment of the organisation’s mission
(b) Strategic goals
(c) Customer demands
(d) All of the above
Ans. (d)
Q7. Change Management is –
(a) It is a systematic approach in dealing with change from the indi-
vidual & organisational level
(b) A gradual process of approach in the workplace due to new poli-
cies, technology, or even a new boss
(c) Both (a) and (b)
(d) None of the above
Ans. (c)
Q8. What are the different processes of Discipline
Management?
(i) Counselling
(ii) Reformative Theory
(iii) Disciplinary Process
(iv) Disciplinary Procedure & Principles of Natural Justice
(v) Principles of Natural Justice
(a) i, ii, iii
(b) ii, iii, iv
(c) i, ii, iii, iv, v
(d) only ii
Ans. (c)
Q109. _________ involves all the performance
monitoring, measurement, management being outsourced
from a third party or an external organisation.
(a) Human Resource Outsourcing
(b) Human Resource Management
(c) Human Resource Business Process Outsourcing
(d) Performance Management Outsourcing
Ans. (d)
Q10. Performance Management System is –
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