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QTM 100 Exam Sample Test -100 Questions with 100% CORRECT Answers | ESTUDY LATEST, ALL ANSWERED
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QTM 100 Exam Sample Test -100 Questions with 100% CORRECT Answers | ESTUDY LATEST, ALL ANSWERED
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Exam Sample Test -100 Questions with100% CORRECT Answers | ESTUDY
LATEST, ALL ANSWERED
CEO Compensation should be based on:
a. the compensation arrangement with prior CEO
b. executive compensation in local corporations with similar gross revenues
c. present day salary plus cost-of-living adjustment
d. what the institution would have to pay for a similarly prepared person if that person were
employed elsewhere (Correct Answer)
An essential function of the governing board is to:
a. approve the mission, vision, and long-range plan (Correct Answer)
b. focus on strategic planning
c. prepare the operating plan
d. review the performance of departmental managers
The key to enhancing board effectiveness is:
a. getting the right people to serve on the board
b. supporting and selecting the right CEO
c. orienting and training the CEO
d. organizing the board's work (Correct Answer)
Members of the medical staff are eligible for full membership on the governing board in the same
manner as other individuals:
a. when not legally prohibited (Correct Answer)
b. when they do not actively practice in the organization
c. when they are not full-time employees
d. if they are not foreign nationals
The Chief Executive Officer:
a. is a member of the board
b. represents the board internally and externally (Correct Answer)
,c. is not a member of the board
d. has a contract with the board
Regarding the budget, the board:
a. does not use the budget exercise as a way to improve quality and productivity
b. gets involved in preparing budgets for all operational units
c. decides which personnel are needed in top management
d. establishes guidelines and makes final choices among competing opportunities (Correct Answer)
The individual or group responsible for establishing policy, maintaining quality of care, and providing
for institutional management planning is the:
a. COO
b. Medical Staff Medical Committee
c. Governing Body (Correct Answer)
d. CEO
A correct statement regarding trustees serving as fiduciaries is that they can:
a. be indicted for alleged theft of facility funds and improper expenditures of facility funds for personal
reasons (Correct Answer)
b. be released from responsibility by giving the audit committee final authority in high-risk areas of
financial matters, without any action by the whole board
c. be held personally liable for wrongful acts or omissions by corporate officers or co-trustees by virtue
of their position as trustees
d. waive their fiduciary responsibility as a community organization
Ultimate responsibility for the mission statement rests with the:
a. CEO and medical staff
b. Governing Board (Correct Answer)
c. Community and CEO
d. CEO
A key reason for choosing board members is because:
a. other board members want to listen to their opinions
b. of what they can do for the organization (Correct Answer)
c. have high status in the community
d. physicians will listen to them
The bylaws of a healthcare organization should include which of the following?
a. Committee scope and function
b. The privileges of the medical staff
,c. The names of the stockholders in the organization
d. Composition of the governing board, committee, and officers (Correct Answer)
Successful approaches to strategic planning include:
a. a well-written mission statement, long-range plan, and fiscal plan plus the history and discussion
surrounding them (Correct Answer)
b. avoidance of high-risk decisions
c. not paying attention to competitor's activity
d. using rules and past experiences as a guide to future action
The primary challenge facing a prospector is:
a. protecting and increasing current services (product) or market share through technical efficiency,
cost improvements, or differentiation strategies
b. managing diversification successfully, to guard against expanding too rapidly or into areas they have
little knowledge
c. managing simultaneously the difficult task of pursuing new markets and services while avoiding
erosion of current services in existing markets
d. creating stability by sticking with strategic plan long enough to accumulate experience and to
develop consistent leadership avoiding random diversification efforts.
ANSWER = b. managing diversification successfully, to guard against expanding too rapidly or into
areas they have little knowledge
In the introductory stage of a product life cycle:
a. the introductory stage can be short
b. the introductory stage can be long
c. sales and revenue growth is slow
c. all of the above
ANSWER = c. all of the above
, The primary task of marketing is to:
a. bring about voluntary and involuntary exchanges of value
b. attract new advertiser
c. bring about exchanges of values
d. advertise new and existing services
ANSWER = c. bring about exchanges of values
It would be incorrect to say that:
a. an organization's image is a function of all that the organization has done as well as what it has
attempted to communicate
b. people's images of an organization always reflects their true attitudes toward the organization
c. an organization's image is largely the result of public relations, advertising, selling, and
communication efforts.
d. responsibility for the creation of the organization's image does not lie merely with the marketer
ANSWER = c. an organization's image is largely the result of public relations, advertising, selling, and
communication efforts.
It is important to understand the consumer adoption process because:
a. the organization may be able to convince the consumer to pass over awareness, interest, the
evaluation stages, moving directly to trail.
b. it is important to have the communications plan for new products/services address the late
majority and laggards as well as the innovators
c. word of mouth and personal influence play little to no role in the consumer adoption process
d. people differ significantly in their likelihood to try a new product/service, a factor that should affect
an organization's communications plans for its new product /service
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