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OSCM 373 Exam 1 with 100% correct answers rated A+
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OSCM 373 Exam 1 with 100% correct answers rated A+
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OSCM 373 Exam 1What are the 3 basic functions of an organization? - correct answer ✔✔Marketing, Operations, and
Finance
What is operations? - correct answer ✔✔The production of goods and/or delivery of services
What is operations Management? - correct answer ✔✔The management of systems or processes that
create goods and/or provide services
Operations management affects... - correct answer ✔✔A companies ability to compete
The Transformation Process - correct answer ✔✔The conversion of inputs into outputs. (Value added =
value/price of output - cost of input)
What is the operations managers role - correct answer ✔✔To guide the system by decision making
System Design - correct answer ✔✔Capacity, Facility location, facility layout, and product and service
planning.
Strategic Decisions - correct answer ✔✔-Usually require long-term commitment of resources
-determine parameters of system operation
Sources of Waste - correct answer ✔✔Inventory, over-production, waiting time, (unnecessary)
transportation, over-processing, inefficient work methods, product defects, under utilizing worker skills
The 5S's - correct answer ✔✔Sort/segregate, simplify/straighten/set-in-order, shine/sweep, standardize,
sustain/self-discipline.
Sort/Segregate - correct answer ✔✔Keep only what is needed in the work area, remove waste
, Simplify/Straighten/Set-in-Order - correct answer ✔✔Improve work flow and reduce wasted motion
Shine/sweep - correct answer ✔✔Clean daily, use cleaning to inspect work area.
Standardize - correct answer ✔✔Know the process, remove variations from processes. Use standard
procedures, apply the best practices
Sustain/Self-discipline - correct answer ✔✔Review work, maintain correct procedures, implement
standards, maintain quality, train employees
Safety - correct answer ✔✔Built into practices
Support/Maintenance - correct answer ✔✔Use preventative maintenance. Reduce variability and
unplanned downtime
Modeling - correct answer ✔✔Key tool used by decision makers
Types of models - correct answer ✔✔Physical, mathematical, schematic
Benefits of models - correct answer ✔✔-Easier to use and less expensive than the real system
-Serve as a consistent tool for evaluation and provide a standardized format for analyzing a problem
Limitations of Models - correct answer ✔✔-Important variables may be missed
-Quantitative information may be emphasized over qualitative
-Models may be incorrectly applied and results misinterpreted
Quantitative methods - correct answer ✔✔Linear programming, Forecasting techniques, Inventory
methods, project models, statistical models, queuing techniques
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