HCAD 5340 MIDTERM EXAM QUESTIONS WITH VERIFIED
ANSWERS.
Line manager - answer In NMO Financial Services and most organizations, who makes
or is responsible for HR decisions such as promotions and pay raises
Fat Chance Case Study: What are Various Bases for Diversity in the Workplace? -
Answer -Gender Diversity
-Religion
-Disability
-Ethnic Diversity
-Age
Fat Chance Case Study: Can Employee Diversity Positively Impact an Organization's
Performance? - answer Diversity can allow teams to make better decisions by being
more creative with diverse ideas and better at problem-solving.
Fat Chance Case Study: Does Sid Have Any Legal Recourse if He Does Not Receive
the Job? - Answer Sid would be able to file a disability discrimination lawsuit under the
Americans with Disabilities Act (ADA).
The Ritz Carlton Hotel Company Case: Who is the Chief Quality Officer? - answer
Patrick Mane
The Ritz Carlton Hotel Company Case: Who is the President & COO? - answer Horst
Schulze
The Ritz Carlton Hotel Company Case: Who is the Owner? - answer Cesar Ritz
The Ritz Carlton Hotel Company Case: Who is the Manager of Hotels for Millennium
Partners? - answer Brian Collins
The Ritz Carlton Hotel Company Case: Who is the General Manager of the Ritz in
Washington D.C.? - answer James McBride
The Ritz Carlton Hotel Company Case: Schulze's Key Human Resource Practices -
answer Employee Recruitment, Selection, and Training
The Ritz Carlton Hotel Company Case: 2 Indicators of Success - answer Average Daily
Rate (ADR) and Revenue per Available Room
The Ritz Carlton Hotel Company Case: Customer Groups - answer Independent
Travelers and Meeting Event Planners
Fat Chance Case: What Type of Class? - answer Protected Class
, The Ritz Carlton Hotel Company Case: Business Model - answer -Luxury
-Targets Independent Travelers
-40% of Sales & Income Come From Event Planners
2 Types of Sexual Harassment Cases - answer -Quid Pro Quo
-Hostile Work Environment
The Ritz Carlton Hotel Company Case: Customer Highly Satisfaction Rate? - answer
92%
The Ritz Carlton Hotel Company Case: Key Operating Statistics - answer -Occupancy
Rate
-Average Daily Rate
-Per Available Room
Sonoco Products Company Case: Who is the CEO? - answer Harris Deloatch
Types of Tests for Employment - answer -Probation (Most Valid)
-Work Sample
-Skills Test
-Knowledge Test
-Aptitude Test
-Personality Test
-Psychological Test (Least Valid)
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