Introduction To Management Midterm -
Eean Crawford Correct Answers Latest
Version
Correlation between missed classes and final grade points Answer: r = -.41
Definition of Management Answer: "Getting work done through others... concerned with efficiency
and effectiveness in the work process."
Assignments, point values Answer: 1. Projects=300 2. Individual Activities=200 3. Exams=500
How do I get help and "Life Lessons" Answer: 1) "Do Your Homework = Search For Your Answer
First" 2) "Think Strategically about Who to Ask" 3) "Prepare a Good Question." 4) "Be Patient, Kind, and
Professional" 5) Asking the right person, the right way, is the best way to get the right answer and gain
respect in the process.
Types of Managers and their titles Answer: Top Management (CEO), Middle Management
(Director), First Level Manager (Supervisor), Team Leaders
Top Manager Answer: executives responsible for the overall direction of the organization
Middle Manager Answer: responsible for setting objectives consistent with top management's goals
and for planning and implementing subunit strategies for achieving these objectives
First Line Manager Answer: train and supervise the performance of non-managerial employees who
are directly responsible for producing the company's products or services
,Models Answer: Model/Theory: Useful simplification of reality
Four Functions of Management Answer: Planning, Organizing, Leading, Controlling
Planning Function Answer: Setting goals and deciding on action, Developing rules and procedures, &
Developing budgets and plans
Organizing Function Answer: Identifying jobs to be done, Hiring people to do them, Establishing
departments, Establishing a chain of command, & Delegating
Leading Function Answer: Influencing others to get the job done, Maintaining morale, Molding
company culture, & Managing conflicts and communication
Controlling Function Answer: Setting standards, Comparing performance with standards, & Taking
corrective action
Managerial Skills Answer: Conceptual, Human, Technical
Conceptual Skills Answer: the ability to see the organization as a whole, understand how the
different parts affect each other, and recognize how the company fits into or is affected by its
environment
Human Skills Answer: the ability to work well with others
Technical Skills Answer: the specialized procedures, techniques, and knowledge required to get the
job done
Sources of learning Management Skills Answer: Reading, Reflection, Relationships, Real experience
, Management Skills gains occur best through Answer: Combining multiple sources, & Self-
management
Team leader role and responsibilities Answer: 1) Helps team members plan, schedule work, solve
problems, and work effectively 2) Not responsible for team performance 3) Team leader is of service to
the team to help members with intellectual, emotional, and spiritual resources
Mintzberg's 3 main managerial roles Answer: Interpersonal, Informational, Decisional
Interpersonal Managerial Roles Answer: Figurehead, Leader, Liaison
Figurehead role Answer: managers perform ceremonial duties like greeting company visitors,
speaking at the opening of a new facility, or representing the company at a community luncheon to
support local charities.
Leader role Answer: managers motivate and encourage workers to accomplish organizational
objectives
Liaison role Answer: managers deal with people outside their units
Informational Managerial Roles Answer: Monitor, Disseminator, Spokesperson
Monitor role Answer: managers scan their environment for information, read newspapers actively
contact others for information, and, because of their personal contacts, receive a great deal of
unsolicited information