NUR 321 COMMUNICATION TEST QUESTIONS AND CORRECT ANSWERS
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Course
NSG 321
Institution
NSG 321
Which special zone of touch requires the nurse to get permission to take a pulse at a patient`s wrist? CONSENT
According to the circular transactional model, which element motivates a patient to communicate with the nurse? REFERENT
Which phase of the helping relationship is the nurse exhibiting w...
NUR 321 COMMUNICATION TEST
QUESTIONS AND CORRECT ANSWERS
Which special zone of touch requires the nurse to get permission to take a pulse at a
patient`s wrist? ✅CONSENT
According to the circular transactional model, which element motivates a patient to
communicate with the nurse? ✅REFERENT
Which phase of the helping relationship is the nurse exhibiting when reviewing the
patient's medical and nursing histories? ✅PREINTERACTION
Which phase of the helping relationship is involved when the nurse and a patient meet
and become acquainted? ✅ORIENTATION
Which statement by the nurse indicates a correct understanding of the elements of
professional communication? Select all that apply. One, some, or all responses may be
correct. ✅"I should introduce myself by giving my name and title."
"I will avoid referring to patients by diagnosis, room number, or other attributes."
"I should avoid terms such as 'honey,' 'dear,' or 'grandma' while addressing the
patients."
Which zone of personal space is involved when the nurse is instructing visitors in the
hallway to avoid talking loudly? ✅SOCIAL
Which communication technique is the nurse using when he or she comments on
positive aspects of a patient's behavior and response? ✅SHARING HOPE
Which characteristic would the nurse infer from the nonverbal cues of a patient who has
a quick and purposeful gait? ✅The patient is confident.
In the communication process, which person is the receiver of the message? ✅The
person who decodes a message
Which communicative statement indicates a defensive response? ✅"No one here
would intentionally lie to you."
Which distance of personal space is involved when giving a verbal report to a group of
nurses? ✅9 feet (274 cm)
, Which nontherapeutic communication technique is the nurse using when saying, "Don't
worry; you'll be fine" to a patient? ✅Offering false reassurance
Which phase of the helping relationship is represented when the nurse recalls a funny
shared experience with a patient shortly before the patient is transferred to another
unit? ✅TERMINATION
Which level of communication is exhibited by the nurse performing a mental rehearsal
on how to deal effectively in difficult situations with increased confidence?
✅INTERPERSONAL
Which term describes snide remarks or put-downs between colleagues? ✅LATERAL
VIOLENCE
Which communication technique is nontherapeutic? ✅SYMPATHIZING
Which form of communication is appropriate to assess understanding and clarify
misinterpretations when the nurse is teaching a patient about a health concern?
✅INTERPERSONAL
Which level of communication is applicable when the registered nurse (RN) is teaching
a group of nursing students about the care of patients? ✅PUBLIC
The communication tool SBAR is an acronym for which words? ✅Situation-
Background-Assessment-Recommendation
Which etiological factor may lead to difficulty articulating words? Select all that apply.
One, some, or all responses may be correct. ✅Facial trauma
Laryngeal cancer
Endotracheal intubation
A diminished ability to speak can lead to which consequence? Select all that apply.
One, some, or all responses may be correct. ✅Anxiety
Social isolation
Ineffective coping
Which action would the nurse avoid when working with an older adult? ✅Shifting
quickly from subject to subject
What is an advantage of summarizing? Select all that apply. One, some, or all
responses may be correct. ✅Promotes recall of previous discussions
Participants focus on key issues
Useful in the terminal phases of the patient relationship
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