The Ultimate IPMA-SCP Questions and Answer | Latest Update 2024/2025
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Course
IPMA
Institution
IPMA
Barriers and Resistance to Change
~~> - loss of security or status
- inconvenience
- distrust or uncertainty
- cognitive dissonance
Steps to reduce resistance to change
~~> 1. Be prepared
2. Clarify Purpose
3. Explore concerns
4. Legitimize concerns
5. Reflect others' statements
6....
Six dangers of the neutral zone [during a change process]
~~> 1. Anxiety rises and motivation falls
2. People miss more workdays than usual
3. Old weaknesses re-emerge
4. Personnel are overloaded, mixed signals, systems are in flux
5. People become polarized
6. Vulnerability rises
Three steps of establishing a new beginning [after a change process]
~~> 1. Provide a purpose
2. Create a picture
3. Create a plan
The seven dynamics of change
~~> 1. People are at different levels of readiness for change
2. People will be concerned that they don't have enough resources
3. If you take the pressure off, people will revert to old behaviors
4. People feel awkward and self-conscious
Master01 | September, 2024/2025 | Latest update
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