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IPMA-SCP STUDY GUIDE EXAM LATEST UPDATED
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IPMA-SCP STUDY GUIDE EXAM LATEST UPDATED ...
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HR Expert: ANSWER Knowledge of human resource rules and policies.HR Business Partner - ANSWER A management partner who shares
responsibility with line managers for accomplishing business and organizational
objectives.
HR Change Agent - ANSWER Serving as an effective leader for short and
long-term change within the HR department. Helps line managers deal with
organizational changes.
HR Leader - ANSWER Managing several sets of expectations for advancement
and developing a diverse team. Balancing sophisticated concerns about overall
staff satisfaction and wellbeing while achieving long-term and short-term
business objectives.
Competency 1: Understands the organizational purpose, vision, and values -
ANSWER Business Partner.
Competency 2: Implements innovation, creativity, and calculated risk-taking -
ANSWER Business Partner
Competency 3: Understands and utilizes organizational development principles
- ANSWER Business Partner.
Competency 4: Can link HR efforts with the organization's goal and service
deliverables - ANSWER Business Partner.
Competency 5: Develops and implements change strategies - ANSWER Change
Agent
,Competency 6: Utilizes return on investment and information technology
techniques for human resource management (HRM) - ANSWER Change Agent
Competency 7: Develops and implements human resources and organizational
processes for clients (ANSWER Change Agent).
Competency 8: Develops and implements marketing plans for value-added
HRM initiatives - ANSWER Change Agent
Competency 9: Optimizes the current and potential contributions of a diverse
workforce - ANSWER Leader
Competency 10: Demonstrates integrity and ethics-based leadership in all
situations - ANSWER Leader
Competency 11: Understanding business processes so that they can be changed
and improved for efficiency and effectiveness. - ANSWER Change Agent,
Business Partner.
Competency 12: Understanding of HR rules and policies - ANSWER HR
Expert
Competency 13: Understanding the distinct characteristics of the public service
context - ANSWER Change Agent, Business Partner.
Competency 14: Understand team behaviour and be able to manage teams to
high performance - ANSWER Change Agent, Business Partner, Leader
Competency 15: Communicate well verbally and in writing, and deliver
convincing public presentations on behalf of the human resources department -
ANSWER Change Agent, Business Partner, Leader
, Competency 16: Assess and balance opposing values found within the
organization (e.g., the overall mission and vision, diverse department values,
values as exhibited by senior and mid-management leadership) - ANSWER
Change Agent, Leader
Competency 17: Use of business systems skills, particularly the capacity to
think strategically and creatively (ANSWER Change Agent, Business Partner)
Competency 18: Analyze organizational issues to produce collaborative
solutions that suit the needs of all stakeholders (ANSWER Change Agent,
Business Partner, Leader).
Competency 19: Use negotiating skills, especially consensus-building,
coalition-building, and dispute resolution (ANSWER Change Agent, Leader)
Competency 20: Develop and maintain trusting relationships - ANSWER
Change Agent, Business Partner
ANSWER 1 is used in two scenarios where business partner competencies are
employed. When responding to requests for traditional HR services, consider
the customer system environment, performance objectives, and strategic goals
that underpin the service request.
2. Proactively identify opportunities for a wide range of HR programs and
services to support strategic goals, and discuss these programs and services with
managers.
Business Partner Role - ANSWER A comprehensive role for an analyst to
determine how HR management would help the firm achieve its business goals
and initiatives.
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