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State Farm Independent Auto Exam Latest 2024 Actual Questions and Verified Answers (2024 / 2025) A+ Grade 100% Guarantee Verified by Experts$12.99
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State Farm Independent Auto Exam
1. Select Service Program: In some market areas, repairers have been selected to participate
in State Farm's Select Service Program. The program is designed to enhance claim service,
increase efficiency, and afford customers an opportunity toselect qualified repairers to inspect
and estimate vehicle damage
2. Paintless Dent repair: Paintless Dent Repair (PDR) is an industry recognized repair process
that involves the removal of hail dents or other types of damage frommetal exterior surface
panels without disturbing the vehicle's finish. In most cases,this procedure involves the use of
specialized tools to apply
pressure to the backside of the panel to remove surface imperfections. Other techniques may be
used to repair damage from the topside of the panel, dependingon the size and location of the
damage.
By using either of these techniques, the technician is able to restore panel appear-ance
which eliminates the need for refinishing the panel's surface area.The PDR processis often used to
repair hail damage or other similar dents that occur when an outerpanel strikes (or is struck by)
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,State Farm Independent Auto Exam.pdf file:///C:/Users/HP/Desktop/New%20folder/State%20Farm%20Indepe
an object that has not compromised the finish of the panel. Since the outer finish of the panel
has not been disturbed, it eliminates the refinishing process
and may allow for repairs to be completed in a more timely and cost effective manner.
3. Determining Repair Costs: The prices we pay for most repair operations will bedetermined
from printed or electronic
collision estimating guides and repair facility survey results. However, it is notpossible to
determine the cost of every repair operation from these sources. For example, whenestimating a
sheet metal
or other repair operation, the labor estimate is based on judgment time. When estimating
judgment time, it should follow what is competitive in the local marketto repair the vehicle in
a quality manner.
4. Estimats are based on: Estimates written or approved by
State Farm are based on labor rates and repair costs not to exceed what is chargedby a majority
of the repair market in a given area.
5. Contracts with repairers: We do not enter into contracts with repairers on indi- vidual
repair jobs on a fixed or "contract" repair job basis. We pay for the estimatedcost of repair based
on physical damage caused as a
result of the loss.
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