FGCU MAN 3025 Exam 1 - Schaffer (Graded A+ actual test)
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Course
FGCU MAN 3025 - Schaffer
Institution
FGCU MAN 3025 - Schaffer
interpersonal roles - figurehead, leader, liaison
-interact with people inside and outside their work units
decisional roles - entrepreneur, disturbance handler, resource allocator, negotiator
-use information to make decisions to solve problems or take advantage of opportunities
management - i...
historical perspective - classical, behavioral, and quantitative
contemporary perspective - systems, contingency, and quality-management
classical viewpoint - emphasis on ways to manage work more efficiently
scientific management - emphasized the scientific study of work methods to improve the
productivity of individual workers
(Frederick W. Taylor)
principles of scientific management - 1. Scientifically study each part of the task
2. Carefully select workers with the right abilities
3. Give workers the training and incentives to do the task
4. Use scientific principles to plan the work methods
time and motion studies - (Gilbreth) method to determine how long it takes and the best way to
perform a task
administrative management - Fayol & Weber
concerned with managing the total organization
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