Exam (elaborations)
SPC1017 Exam Study Terms and Questions Solved 100% Correct
- Course
- Institution
SPC1017 Exam Study Terms and Questions Solved 100% Correct
[Show more]
Seller
Follow
Content preview
SPC1017 Exam Study Terms and QuestionsSolved 100% Correct
access to roles - Answer A characteristic of the Internet that makes it unique from
normal face-to-face communication because there are no limitations; whoever has
the technical capacity to receive messages with a computer can also send them.
accommodation - Answer An approach that works toward getting the dominant group
to reinvent, or at least change, the rules so that they incorporate the life experiences
of the nondominant group. Something that occurs in groups when people on one side
of an issue give in to the other side.
accommodation strategies - Answer When people are not part of a dominant culture,
those processes people use to get the dominant group to reinvent or change the
rules through the use of nonassertive, assertive, or aggressive accommodation.
action listening style - Answer That kind of listening in which the listener wants
precise, error-free presentations and is likely to be impatient with disorganization.
active listening - Answer Making a mental outline of important points, thinking up
questions or challenges to the points that have been made, and becoming
mentally involved with the person talking.
adaptors - Answer Nonverbal ways of adjusting to a communication situation.
,ad hominem - Answer A fallacy that occurs when an argument diverts attention
away from the question being argued by focusing instead on those arguing it.
agenda - Answer A list of all the items that will be discussed during a meeting.
aggressive talk - Answer Talk that attacks a person's self-concept with the intent
of inflicting psychological pain.
attractiveness - Answer Having the power or quality of drawing, pleasing, or winning.
audience analysis - Answer Finding out what one's audience members know about a
subject, what they might be interested in, and what their attitudes and beliefs are.
authoritarian leader - Answer One who holds great control over a group.
avoidance - Answer A refusal to deal with conflict or painful issues.
analogy - Answer In reasoning, comparing two similar cases and concluding that
if something is true for one, it must also be true for the other.
anecdote - Answer A short, interesting story based on an experience.
anticipate - Answer The first of six steps of the strategic flexibility format in which
users think about potential situations and the needs and requirements likely to arise
because of them.
anxiety - Answer A disturbance that occurs in your mind regarding some
uncertain event, misgiving, or worry.
,appeal to authority - Answer A fallacy that occurs whenever an idea is justified by
citing some source of expertise as a reason for holding that idea.
appeal to ignorance - Answer A fallacy that occurs when an argument is based on an
opponent's inability to disprove a conclusion as proof of the conclusion's correctness.
apply - Answer The fifth of six steps of the strategic flexibility format in which users, with
care, concern, and attention to all the factors that are likely to be affected—including
any ethical considerations that may be appropriate—apply the skills and behaviors they
have selected.
appraisal interview - Answer A type of information interview in which a supervisor
makes a valuation by estimating and judging the quality or worth of an employee's
performance and then interviews the employee in connection with the appraisal.
, Appreciative listening - Answer To listen for pleasure.
articulation - Answer The ability to pronounce the letters in a word correctly.
assertiveness - Answer Taking the responsibility of expressing needs, thoughts,
and feelings in a direct, clear manner.
assess - Answer The second of the six steps of the strategic flexibility format in which
users take stock of the factors, elements, and conditions of the situations in which
you find yourself.
assimilation - Answer When nondominants use assimilation, they drop
cultural differences and distinctive characteristics that would identify them
with the nondominant group.
assimilation strategies - Answer When people are not part of a dominant culture, those
processes they use to drop cultural differences and distinctive characteristics that
would identify them with the nondominant group include the use of nonassertive,
assertive, and aggressive assimilation strategies.
assumption - Answer A taking for granted or supposition that something is a fact.
asynchronous communication - Answer Communication in which people are not
directly connected with each other at the same time.
attentiveness - Answer Focusing on the moment.
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller KenAli. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $13.99. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
80202 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 14 years now