Organization - answer- A group of people working together in a structure and
coordinated fashion to achieve a set of goals
Human Resources - answer- Managerial talent and labor
- Hiring and firing
Financial Resorces - answer- Capital investments to support ongoing and long-term
operations
Physical Resorces - answer- Raw materials' office and production facilities, and
equipment
Information resources - answer- useable data and information used by an organization.
Examples of information resources are databases with customer purchase information
Managment - answer- A set of activities (planning and decision making, organizing,
leading, and controlling) directed at an organization's resources (human, finical,
physical, and information) with the aim of achieving organizational goals in an "efficient
and effective manner"
Basic Purpose of Management - answer- Efficiently using resources wisely and in a
cost-effective way
- Effectively making the right decisions and successfully implementing them
A Manager - answer- Someone whose primary responsibility is to carry out the
management process (plans and makes decisions, organizes, leads, and controls
human, finical, physical, and information resources)
- Plans and Makes Decisions (Determining goals and courses of action)
- Organizes (Coordinating activities and resources)
- Leads (Motivating and managing people)
- Controls (Contains)
Managment Proccess - answer- Planing --> Decision Making --> Organizing --> Leading
--> Controlling --> Planing... (repeat)
3 Types of Managers (by Level) - answer1) Top Managers
2) Middle Managers
3) First-Line Managers
Top Managers - answer- A small group of executives who manage the overall
organization
, - They create the organization's goals, overall strategy, and operating policies
Middle Managers - answer- Primarily responsible for implementing the policies and
plans of top managers
- They supervise and coordinate the activities of lower level managers
First - Line Managers - answer- Supervise and coordinate the activities of the operating
employees
- Most managers fall into this category (highest population of this type)
6 Kinds of Managers (by Area) - answer1) Marketing
2) Financial
3) Operations
4) Human Resources
5) Administrative
6) Specialist / Other
Marketing Managers - answer- Work in areas related to getting consumers and clients
to buy the organization's products or services - new product development, promotion,
and distribution
- Work on "How to appeal to costumers..."
Financial Managers - answer- Manage financial resources and processes
Operations Managers - answer- Are involved with systems that create products and
services - production control, inventory, quality control, plant layout, site selection
- Inputs --> Outputs
Human Resources Managers - answer- Are involved in human resource activities
- Hiring, ethics, firing, culture development
Administrative Managers - answer- Are generalists familiar with all functional areas of
management and are not associated with any particular management specialty
- Broad overview of everything
Specialist / Other Managers - answer- Hold specialized managerial positions (e.g. public
relations managers) directly related to the needs of the organization
Interpersonal Roles - answer- Figurehead, leader, and liaison roles involve dealing with
other people
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