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48.1 The Concept of Communication MNL Questions and Answers
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48.1 The Concept of Communication MNL Questions and Answers A nursing assistant is overheard telling a​ client, open double quote"I don​'t have all day. Let me put those shoes on double quote" What type of communication style is the assistant​ demonstrating? A) Passive B) Assertive ...

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  • September 13, 2024
  • 5
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers

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  • 481 the concept of communication mnl questions an
  • a nursing assistant is overheard telling a client
  • a healthcare provider yells at a novice nurse for

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48.1 The Concept of Communication
MNL Questions and Answers
A nursing assistant is overheard telling a client, open double quote"I don't have all day.
Let me put those shoes on you.close double quote" What type of communication style is
the assistant demonstrating?

A) Passive

B) Assertive

C) Aggressive

D) Passive-aggressive - answer C) Aggressive

A healthcare provider yells at a novice nurse for not knowing a client's latest laboratory
values. Which responses by the novice nurse would demonstrate assertive
communication?

A) "I'm sorry. I'll see where those results are."

B) "I will locate the values and get them to you."

C) "The lab has not phoned in the results yet."

D) "I can't do anything right for you."

E) "You can look them up on the computer." - answer B) "I will locate the values and
get them to you."

C) "The lab has not phoned in the results yet."

During a home visit, the nurse observes a client perform wound care that is different
from the verbal instructions. The written instructions are crumpled and located at the
bottom of a stack of papers. Which action by the nurse is the most appropriate?

A) Explain that the client is at risk for a wound infection

B) Verbally review the wound care process with the client again

C) Place the instructions on the top of the stack for the client to use

D) Tell the client that a new set of instructions will be brought at the next visit - answer
B) Verbally review the wound care process with the client again

, The nurse is caring for a client who is recovering from abdominal surgery. During the
morning assessment, the client complains of pain and rates the pain at 7 out of 10. The
nurse tells the client that she will prepare pain medication and return in 10 minutes to
administer it. Which characteristic of verbal communication is the nurse using?

A) Intonation

B) Humor

C) Credibility

D) Pace - answer C) Credibility

The nurse is preparing to explain the insertion of an intravenous catheter into the arm of
a client who has never been hospitalized. Which explanation by the nurse is the most
appropriate for this procedure?

A) "An intracath is placed in a vein, and the IV is set to administer 100 ccs an hour."

B) "A needle is inserted in a vein so that this bag of fluid is pushed into your body."

C) "A small tube is put in a blood vessel, and liquid is dripped into your body."

D) "An angiocath is inserted in a vein and fluids are administered." - answer C) "A
small tube is put in a blood vessel, and liquid is dripped into your body."

The nurse is preparing to assess an older client with a hearing deficit who has just been
admitted to the care unit. Which actions should the nurse take to communicate with this
client?

A) Ask the family to wait in the hall

B) Close the door to the room

C) Ask about the client's meal preferences

D) Face the client when speaking

E) Turn down the volume on the television set - answer B) Close the door to the
room

C) Ask about the client's meal preferences

D) Face the client when speaking

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