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Exam (elaborations)

SPC1017 Midterm Questions & 100% Correct Answers

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  • Course
  • SPC1017
  • Institution
  • SPC1017

Through active listening, we express acceptance of the speaker's feelings and encourage the speaker to elaborate on those feelings. True or false? ~~> True Researchers disagree on the significance and extent of gender differences in listening. True or false? ~~> True Generally, effe...

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  • September 13, 2024
  • 25
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers
  • SPC1017
  • SPC1017
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ExamArsenal
1 | P a g e | © copyright 2024/2025 | Grade A+




SPC1017 Midterm Questions & 100%
Correct Answers
Through active listening, we express acceptance of the speaker's feelings

and encourage the speaker to elaborate on those feelings. True or false?

✓ ~~> True




Researchers disagree on the significance and extent of gender differences in

listening. True or false?

✓ ~~> True




Generally, effective listeners are effective managers. True or false?

✓ ~~> True




Understanding means grasping both the thoughts that are expressed and the

emotional tone that accompanies them. True or false?

✓ ~~> True




The responding stage of the listening process can be enhanced through the

use of "I" messages. True or false?

✓ ~~> True




Master01 | September, 2024/2025 | Latest update

, 2 | P a g e | © copyright 2024/2025 | Grade A+



__________ occurs when you decode the speaker's signals and grasp both the

thoughts that are expressed and the emotional tone that accompanies

them.

✓ ~~> Understanding




While listening to Ella talk about her accident, Mel nods his head and says,

"uh-huh" and "hmmm." Mel is __________.

✓ ~~> Giving backchanneling cues




Which of the following is a guideline for effective emotional listening?

✓ ~~> Empathize with the other person




In order to improve your empathic listening, which of the following

recommendations would be helpful?

✓ ~~> Seek to understand the speaker's thoughts and feelings




Which of the following statements is true of active listening?

✓ ~~> It enables you to check your understanding of what the speaker

has said.




Master01 | September, 2024/2025 | Latest update

, 3 | P a g e | © copyright 2024/2025 | Grade A+



Sharia is listening logically and dispassionately to the salesperson who is trying

to sell her a car. Sharia is engaging in what type of listening?

✓ ~~> Critical




Which of the following statements is true of listening?

✓ ~~> The process of listening is circular




At the __________ stage of listening, you note not only what is said (verbally

and nonverbally) but also what is omitted.

✓ ~~> Recieving




Which of the following is a suggestion for facilitating the passage of

information from short-term memory to long-term memory?

✓ ~~> Organize what you hear in an easy-to-retain format.




Matthew is sitting in communications class while the instructor is lecturing, but

his mind keeps wandering to his upcoming vacation. Matthew is

experiencing which type of listening barrier?

✓ ~~> Mental distractions




Which of the following is a correct statement about listening?



Master01 | September, 2024/2025 | Latest update

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