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Chapter 15 Learn to Lead Civil Air Patrol questions with actual answers. $9.29   Add to cart

Exam (elaborations)

Chapter 15 Learn to Lead Civil Air Patrol questions with actual answers.

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  • Course
  • CAP - Civil Air Patrol
  • Institution
  • CAP - Civil Air Patrol

Chapter 15 Learn to Lead Civil Air Patrol questions with actual answers.

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  • September 13, 2024
  • 4
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers
  • CAP - Civil Air Patrol
  • CAP - Civil Air Patrol
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Professorkaylee
Chapter 15 Learn to Lead Civil Air Patrol
questions with actual answers.

Describe the effect of negative stories and complaints on organizational culture. ANS - Energy,
commitment, innovation, and teamwork suffer



Outline the three steps of the author's organizational change cycle. ANS - Inquiry- ask questions and do
surveys



Engagement- get leaders and employees involved in change process



Review- uncover the best stories and determine how to circulate them.



Define the term "tipping point". ANS - Point where system inputs are sufficient enough to cause
exponential change in a new direction



Define the three stages of the change communication framework. ANS - Static- mindset of the
organization is frozen.



Fluid- as the mindset opens, build recognition, understanding, and knowledge



Dynamic- mindset is open to new and other projects



Identify the major roadblock to managing change successfully. ANS - Change does not happen in
isolation.



List necessary steps for successfully managing change in an organization. ANS - 1. Stop the rumor mill

2. Begin a strong, targeted communications campaign

3. Make senior management commitment clear

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