,1. Multiple Choice: What is the primary goal of IT strategic
solutions within an organization?
a) Reducing operational costs
b) Enhancing product quality
c) Aligning IT infrastructure with business objectives
d) Increasing employee satisfaction
Correct Answer: c) Aligning IT infrastructure with business
objectives
Rationale: The primary goal of IT strategic solutions is to ensure
that the IT infrastructure and services are in alignment with the
overarching business goals and objectives, facilitating a seamless
integration that supports and drives business processes.
2. Fill-in-the-Blank: The process of __________ involves evaluating
the current IT capabilities against the desired state and identifying
the necessary steps to reach that state.
Correct Answer: Gap Analysis
Rationale: Gap analysis is a technique used to determine what
steps need to be taken in order to move from the current state to a
desired future state, especially in terms of IT strategic planning.
, 3. True/False: Business Process Reengineering (BPR) is solely
focused on the incremental improvement of existing processes.
Correct Answer: False
Rationale: BPR is about fundamentally rethinking and radically
redesigning business processes to achieve dramatic improvements
in critical measures of performance such as cost, quality, service,
and speed, not just incremental changes.
4. Multiple Response: Which of the following are considered key
components of IT governance? (Select all that apply)
a) Risk management
b) Performance measurement
c) Policy development
d) Employee recruitment
Correct Answers: a) Risk management, b) Performance
measurement, c) Policy development
Rationale: Risk management, performance measurement, and
policy development are essential components of IT governance,
which ensures that IT assets are used effectively and in alignment
with business strategies. Employee recruitment, while important, is
not a direct component of IT governance.
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