100% satisfaction guarantee Immediately available after payment Both online and in PDF No strings attached
logo-home
Zendesk Administrator Exam- Section 6 Security and Data Persistence Latest 2024 Actual Questions and Verified Answers (2024 / 2025) A+ Grade 100% Guarantee Verified by Experts $12.99   Add to cart

Exam (elaborations)

Zendesk Administrator Exam- Section 6 Security and Data Persistence Latest 2024 Actual Questions and Verified Answers (2024 / 2025) A+ Grade 100% Guarantee Verified by Experts

 5 views  0 purchase
  • Course
  • Zendesk Admin
  • Institution
  • Zendesk Admin

Zendesk Administrator Exam- Section 6 Security and Data Persistence Latest 2024 Actual Questions and Verified Answers (2024 / 2025) A+ Grade 100% Guarantee Verified by Experts

Preview 2 out of 15  pages

  • September 13, 2024
  • 15
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers
  • zendesk
  • Zendesk Admin
  • Zendesk Admin
avatar-seller
BESTGOODIES
Zendesk Administrator Exam- Section 6 Security and Data Persistence.pdf file:///C:/Users/HP/Desktop/New%20fo/Zendesk%20Administrator%




Zendesk Administrator Exam- Section 6 Security

and Data Persistence



1. Zendesk Sandbox

Answer A stand alone instance of your Zendesk based on your current settings, including

account name, branding, localization, and agents. Use the sandbox for testing triggers,

automations, etc. without effecting production environment.



2. Zendesk open support instance

Answer Anyone can see your help center and submit requests.You have two options for setup

of users

registered (verified) and non registered



3. When and agent leaves you can reassign their tickets two ways

Answer 1. Manually reassign each ticket

2. Bulk reassign each ticket Admin>manage>people>select assigned
1/




1 of 15 9/10/2024, 8:36

,Zendesk Administrator Exam- Section 6 Security and Data Persistence.pdf file:///C:/Users/HP/Desktop/New%20fo/Zendesk%20Administrator%




tickets



4. SSL for Zendesk

Answer Secure Socket Layer is an a encryptions protocol that ensures secure communications

with your help center. SSL is enabled by default for all Zendesk.com sub domains.



5. Zendesk EV Indicator

Answer Zendesk indicates SSL to through customers browser by https (HTTP Secure) ad by a

padlock icon in address bar. If you create your own sud domain (example support.modcam.com

instead of modcam.zendesk.com) the SSL no longer applies



6. What are the 3 "ways" you can configure you Zendesk Support Instance for access?

Answer Restricted, open, or closed



7. Unverified/Unregistered Users in Zendesk and example

Answer Users that are not prompted to verify their email addresses.This could be a

recommended solution for email only support or instances where do not want users visiting the

help center.
2/




2 of 15 9/10/2024, 8:36

The benefits of buying summaries with Stuvia:

Guaranteed quality through customer reviews

Guaranteed quality through customer reviews

Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.

Quick and easy check-out

Quick and easy check-out

You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.

Focus on what matters

Focus on what matters

Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!

Frequently asked questions

What do I get when I buy this document?

You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.

Satisfaction guarantee: how does it work?

Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.

Who am I buying these notes from?

Stuvia is a marketplace, so you are not buying this document from us, but from seller BESTGOODIES. Stuvia facilitates payment to the seller.

Will I be stuck with a subscription?

No, you only buy these notes for $12.99. You're not tied to anything after your purchase.

Can Stuvia be trusted?

4.6 stars on Google & Trustpilot (+1000 reviews)

75057 documents were sold in the last 30 days

Founded in 2010, the go-to place to buy study notes for 14 years now

Start selling
$12.99
  • (0)
  Add to cart