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Zendesk Administrator Exam- Section 6 Security and Data Persistence Latest 2024 Actual Questions and Verified Answers (2024 / 2025) A+ Grade 100% Guarantee Verified by Experts $12.99   Add to cart

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Zendesk Administrator Exam- Section 6 Security and Data Persistence Latest 2024 Actual Questions and Verified Answers (2024 / 2025) A+ Grade 100% Guarantee Verified by Experts

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Zendesk Administrator Exam- Section 6 Security and Data Persistence Latest 2024 Actual Questions and Verified Answers (2024 / 2025) A+ Grade 100% Guarantee Verified by Experts

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  • September 13, 2024
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Zendesk Administrator Exam- Section 6 Security and Data Persistence.pdf file:///C:/Users/HP/Desktop/New%20fo/Zendesk%20Administrator%




Zendesk Administrator Exam- Section 6 Security

and Data Persistence



1. Zendesk Sandbox

Answer A stand alone instance of your Zendesk based on your current settings, including

account name, branding, localization, and agents. Use the sandbox for testing triggers,

automations, etc. without effecting production environment.



2. Zendesk open support instance

Answer Anyone can see your help center and submit requests.You have two options for setup

of users

registered (verified) and non registered



3. When and agent leaves you can reassign their tickets two ways

Answer 1. Manually reassign each ticket

2. Bulk reassign each ticket Admin>manage>people>select assigned
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,Zendesk Administrator Exam- Section 6 Security and Data Persistence.pdf file:///C:/Users/HP/Desktop/New%20fo/Zendesk%20Administrator%




tickets



4. SSL for Zendesk

Answer Secure Socket Layer is an a encryptions protocol that ensures secure communications

with your help center. SSL is enabled by default for all Zendesk.com sub domains.



5. Zendesk EV Indicator

Answer Zendesk indicates SSL to through customers browser by https (HTTP Secure) ad by a

padlock icon in address bar. If you create your own sud domain (example support.modcam.com

instead of modcam.zendesk.com) the SSL no longer applies



6. What are the 3 "ways" you can configure you Zendesk Support Instance for access?

Answer Restricted, open, or closed



7. Unverified/Unregistered Users in Zendesk and example

Answer Users that are not prompted to verify their email addresses.This could be a

recommended solution for email only support or instances where do not want users visiting the

help center.
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