CHSP Test Questions and Revised Answers All Correct
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Course
CHSP
Institution
CHSP
CHSP Test Questions and Revised Answers All Correct
Which of the following is a current issue of concern to travel agents because of its possible negative impact on their futures?
A. the use of familiarization tours by hotels
B. the development of switch companies for global distribution sy...
CHSP Test Questions and Revised
Answers All Correct
Which of the following is a current issue of concern to travel agents because of its
possible negative impact on their futures?
A. the use of familiarization tours by hotels
B. the development of switch companies for global distribution systems
C. the widespread use of computer technology by consumers
D. the increased use of faxes and e-mails by hotels to communicate with travel agent -
Answer ✅ C. the widespread use of computer technology by consumers
Which of the following statements about the timing and lead time of association
conventions is true?
A. Most association conventions are held during the same month each year.
B. Most association conventions are held in a different month each year.
C. Most association conventions are scheduled with lead times of three weeks or less.
D. Association conventions are usually planned at least ten years in advance. - Answer
✅ A. most association conventions are held during the same month each year
A stockholder meeting:
A. almost always involves a trip to an exotic location.
B. is a meeting at which managers give employees incentives to perform beer. C.
typically lasts one day.
D. is a meeting for professionals to which the professionals' spouses are seldom invited.
- Answer ✅ C. typically lasts one day
A marketplace show is a type of trade show at which:
A. buyers and sellers meet during scheduled appointments.
B. booths enable exhibitors to distribute materials and talk to buyers.
C. hospitality salespeople mingle with prospects in an unstructured environment.
D. hospitality firms typically use hotel or marketing students to sell their products and
services. - Answer ✅ A. buyers and sellers meet during scheduled appointments
The international traveler market:
A. is one of the fastest growing and most profitable special market segments. B. has
remained stable over the past three decades.
C. has declined steadily afer reaching a peak in the mid 1960s.
D. is one of the slowest growing and least profitable special market segments. - Answer
✅ A. is one of the fastest growing and most profitable special market segments
, Which of the following statements about the needs of sports teams is FALSE? A.
Football teams typically make their lodging and dining decisions well in advance of their
trips.
B. Football teams are usually served meals at group functions.
C. Football and baseball teams each use more guestrooms than basketball teams.
D. Basketball teams typically need more guestrooms than football teams. - Answer ✅
D. Basketball teams typically need more guest rooms than football teams
Which of the following segments of the reunions market meets most frequently (typically
annually or biannually)?
A. class reunions market
B. family reunions market
C. religious reunions market
D. military reunions market - Answer ✅ D. military reunions market
In the hospitality industry, the job title of a salesperson is likely to be:
A. hotel representative.
B. clerk.
C. account manager.
D. market coordinator. - Answer ✅ C. account manager
Many lodging chains now offer a number of hospitality products in a variety of price
ranges to aract guests and build brand loyalty. Marrio Hotels and Resorts fall into which
one of the following product lines?
A. economy B. business C. luxury D. moderate - Answer ✅ D. moderate
2. In today's sophisticated marketplace, properties have shied from a strictly sales
orientation to marketing in order to understand and manage the relationship they have
with the client or guest. Which one of the following is a marketing function?
A. translating problems and opportunities into new products, markets, and strategies for
long-term growth
B. field work and desk work to sell to consumers
C. short-term considerations, such as today's products, markets, consumers, and
strategies
D. volumes and quotas, current sales, bonuses, and commissions - Answer ✅
A.translating problems and opportunities into new products, markets, and strategies for
long-term growth
A sales and marketing audit is a careful evaluation of the factors relating to sales
potential. The competition analysis part of the audit is designed to:
A. assess the strengths and weaknesses of your lodging property.
B. discover profitable guest groups being served by competitors that are not being
served at your property.
C. research your property's current position in the marketplace.
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