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Civil Air Patrol - Learn to Lead Vol. 2 (questions & answers}.
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Civil Air Patrol - Learn to Lead Vol. 2(questions & answers}.
A leader is a... ANS -professional.
everyday meaning of professionalism ANS -someone who is paid for their work.
Professional ANS -Someone who has a habit of putting the community's interest above their own, has
special skills, and hold themselves and their peers to an ethical code.
Standard ANS -An established requirement, a principle by which something can be judged.
A leader's example ANS -the most important standard of all.
Military bearing ANS -How those in uniform carry themselves; bearing includes physical posture, mental
attitude, how faithfully customs and courtesies are rendered.
First-line supervisor ANS -a leader who oversees entry level people; the lowest ranking member of the
leadership staff.
NCO areas of readiness ANS -Technical readiness, physical readiness, and mental readiness.
What leadership is about ANS -serving them
servant leadership ANS -when the leader sees himself primarily as a servant of the team; the new
leader's vaccine against becoming self-centered or a bully; not about a personal quest for power,
prestige, or material rewards.
Coaching ANS -the process through which leaders try to solve performance problems and develop their
people; a person-to-person experience, a relationship between an inexperienced person and an
experienced person.
,Elements of coaching ANS -dialogue, empowerment, action, & improvement.
Techniques of successful coaching ANS -observation, purpose, dialogue, and follow-up.
Tactics of Dialogue ANS -mirroring, questioning, active listening, validating, story-shifting, addressing
fears, finding the bottom line, and providing direct feedback.
open-ended question ANS -a question that requires more than a "yes" or "no" answer.
Validating ANS -Simply having someone acknowledge they understand what you are going through.
Story shift ANS -Where the coach asks the trainee to look at the problem in a different way or from
someone else's perspective.
Fear ANS -Can stop a person from moving forward.
Bottom line approach ANS -Where a coach helps the coaches express the problem in one or two simple
sentences
Feedback needs... ANS -to be positive, constructive, and specific
Trust ANS -cornerstone of supervision.
Fairness ANS -following an impartial set of rules and applying them equally to everyone; asks leaders to
treat things that are alike in the same way.
Wisdom ANS -What is required to distinguish between fair and unfair.
, Punishment ANS -a negative consequence;teaches someone what behaviors to avoid, not what they
should be doing.
Constructive discipline ANS -a learning process that provides an opportunity for positive growth; takes
place when the problem is still fresh in the follower's and the leader's mind.
Praise in public, correct in private ANS -fundamental law of leadership.
Characteristics of discipline ANS -Leader stays calm & never loses control. Leader focuses on
performance (meaning they criticize bad behavior, NOT the individual person).
Motivation ANS -The reason for action. Gives purpose and direction to a behavior. Your "why" and
strong reason for desiring something. Different from "talent".
Intrinsic rewards ANS -motivators that work inside you.
Extrinsic rewards ANS -motivators outside of you.
Key to motivation ANS -communicate a strong sense of shared purpose.
Leadership arenas ANS -strategic, operational, and tactical, in that order (highest to lowest).
Command intent ANS -leader's concise expression of purpose.
Desired end state ANS -what a leader hopes to achieve; what the world will look like when the goal has
been met.
Initiative ANS -the ability to make sound judgements and act independently.
Dissent ANS -To express and opinion that differs from the official view. Done so respectfully.
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