Decision Making - ANSWER complex, cognitive process of choosing a
particular course of action; implies that there was doubt about several
courses of action and that a choice was made to eliminate the uncertainty
Function Foreman - ANSWER A name given to managers during the era of
Scientific Management
Decision Grid - ANSWER a decision-making tool that allows users to visually
examine the alternatives and compare each against the same criteria
Recognition-Primed Decision (RPD) Model - ANSWER Model for intuitive
decision making to explain how people can make effective decisions under
time pressure and uncertainty.
Idealized Influence (Attributed) - ANSWER Factor 2 of full-range leadership
theory; relies on the charisma of the leader to create emotional ties with
followers that build trust and confidence.
Human Relations Era - ANSWER 1930-1970; a time period where
management focused on the "human element" in contrast to the productivity
focus of the Scientific management era. This era developed the concepts of
participatory and humanistic management, emphasizing people rather than
machines.
Overgeneralizing - ANSWER type of inaccurate thinking that occurs when
one believes that because A has a particular characteristic, every other A also
has the same characteristic; stereotypical thinking.
, Intellectual Stimulation - ANSWER Factor 4 of full-range leadership theory;
leaders challenge the assumptions of followers' beliefs as well as analyze
subordinates' problems and possible solutions.
Law of the Situation - ANSWER Idea espoused by Mary Parker Follett that the
situation should determine the directives for action after allowing everyone
to know the problem; the origin of contingency leadership.
Theory Z - ANSWER A theory put forth by Ouchi that organizations should
emphasize/use consensus decision making, fit employees to jobs, provide job
security, use slower promotions, consider the long-term consequences of
management decision making, employ quality circles and guarantee of
lifetime employment, establish strong bonds of responsibility between
superiors and subordinates, and demonstrate a holistic concern for workers.
Absence of Leadership - ANSWER Ninth transactional factor of full-range
leadership theory; this type of non-leadership is generally laissez-faire in
approach.
Problem-Based Learning (PBL) - ANSWER A learning strategy whereby
learners work in groups to discuss and analyze real-life problems; thus, they
learn by problem solving.
Bureaucracy - ANSWER An institutional method for applying general rules to
specific cases, thereby making the actions of management fair and
predictable; includes clear division of labor, a well-defined hierarchy of
authority, impersonality of interpersonal relationships, and a system of rules
covering the rights and duties of each position.
Leadership Styles - ANSWER How an individual approaches or uses
leadership in working with others; three primary styles are typically
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