PADI Divemaster - Chapter 7 Study Questions and Correct Answers
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Course
Padi divemaster
Institution
Padi Divemaster
Two divers come into a PADI Dive Center or Resort with which you're affiliated as part of the instructional staff, but not as an actual sales person. The divers ask you for guidance in selecting dive computers. Assuming it doesn't conflict with the store's policies, your best response is probably t...
PADI Divemaster - Chapter 7 Study
Questions and Correct Answers
Two divers come into a PADI Dive Center or Resort with which you're affiliated as part
of the instructional staff, but not as an actual sales person. The divers ask you for
guidance in selecting dive computers. Assuming it doesn't conflict with the store's
policies, your best response is probably to
a. Politely decline and suggest the divers speak with a salesperson
b. Agree because you have the best computer made and the store doesn't stock it
c. Help the divers choose the computer that has the features and benefits they want
✅c. Help the divers choose the computer that has the features and benefits they want
The four Es of diving are ✅a. Education
b. Equipment
c. Experiences
d. Environment
A diver asks for a wet suit with thigh pockets because they are ideal for storing slates
and other accessories the person uses during tec dives and photography. The dive
center has a single suit in stock with thigh pockets that the customer could probably
make work, but you know that next week a shipment is due that has wet suits exactly
like the diver has described. Following a customer-centric business philosophy while
supporting the dive center's business needs, your best option is probably to
a. Say nothing about the suits coming in and sell the diver the suit you have in stock
b. Tell the diver to come back next week because there will be more suits to choose
from
c. Explain that the suits due next week sound exactly right and encourage the diver to
put down a refundable deposit on one
d. Ask the store manager what to do ✅c. Explain that the suits due next week sound
exactly right and encourage the diver to put down a refundable deposit on one
Customer choose to do business with you over the long term when they know you have
their ______________ in mind. ✅best interests
There are more opportunities for ____________________ the for any other professional
in the dive industry. ✅PADI Instructors
Which of the following skills/qualifications are likely to make you more valuable in the
dive industry? (Choose all that apply)
a. Licensed boat captain
b. Web/media production
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