MGMT 301 Exam #3 PSU || with 100% Errorless Answers.
Where can structure be applied? correct answers Everywhere
Structure Defined correct answers Anything that is composed of parts arranged together in some
way
Organizing Defined correct answers The arranging of tasks, people, and other resources to
accomplish the work. (this requires structure)
3 Parts of Organizing correct answers 1)Work is divided up
2)Resources are arranged
3)Activities are coordinated
Example of Structure correct answers In 2001 Google was struggling due to lack of structure, so
they hired Eric Schmidt who then added structure.
Formal vs. Informal Structure correct answers Formal happens within the chain of command,
where informal happens outside the chain of command.
7 Elements of Organization Charts correct answers 1)Division of Work--Determine Organization
of business
2)Chain of Command--See who controls who
3)Span of Control--How many workers are controlled by a manager
4)Communication Flow--How divisions of labor communicate
5)Major Units--Major Units of the business
6)Staff & Line Reporting--Result of who works on the products
7)Levels of Management--Shown in a vertical manner
2 Types of Span of Control correct answers Tall, Flat
Tall Span of Control correct answers Many levels, anti-innovation oriented. Large businesses
Flat Span of Control correct answers A lot of people reporting to one individual. Startups &
entrepreneurial businesses.
Staff Reporting correct answers Designs logistics and provides support to the line workers. Staff
Professionals play important support roles, but do not directly bring in revenue to company.
Ex. Accounting, Human Resources, Legal Workers
Line Reporting correct answers Works directly in the line of the objectives for the company.
Line Professionals are responsible for the core business functions of developing products or the
selling of products.
Ex. Product Managers, Marketing Employees
, What are the 5 types of structure? correct answers Functional, Divisional, Matrix, Cross-
Functional, Network
Functional Structure correct answers Groups together people who have similar skills and
interests
Divisional Structure correct answers Groups people together by product, customer type, or
geographical area.
Matrix Structure correct answers A combination of functional and divisional structures. Both a
product manager & function manager. Accountability is associated with the projects given.
Cross-Functional Structure (Team) correct answers Includes different functional members who
work together in teams. Improves communication, cooperation, decisions, relationships and
morale.
Network Structure correct answers When the company works with outside services and
organizations. Lower costs, access to experts, and ability to grow or shrink
Functional Pros correct answers Economies of scale, broad expertise, specific training of skills
for each group, and the functional career paths that are well organized.
Functional Cons correct answers Chimney/Silo Problems, meaning people get locked into their
own structure and only work to benefit the structure they work in. Results in lack of coordination
between groups, and possible competitions.
4 Types of Managerial Systems correct answers Centralized, Decentralized, Delegation,
Empowerment
Centralized correct answers Top of organization makes decisions
Decentralized correct answers Lower levels have input on decisions
Delegation correct answers Entrusting of others with assignments. Assigns responsibility, grants
authority, and creates accountability.
Empowerment correct answers Gives workers freedom to do jobs in their own way.
Leader List correct answers Innovates, Focus on People, Develops, Inspires Trust, Long-Range
View, Asks What & Why, Challenges Status Quo, DOES THE RIGHT THING, vision
Manager List correct answers Administers, Systems/Structure, Maintains, Relies on Control,
Short-Range View, Asks How & When, Maintains Status Quo, DOES THINGS RIGHT,
Execution
