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USPS 421 WINDOW CLERK EXAM / ACTUAL USPS 421 WINDOW CLERK EXAM LATEST COMPLETE REAL EXAM QUESTIONS AND CORRECT VERIFIED ANSWERS (window clerk exam for the united states postal service) A NEW UPDATED VERSION |GUARANTEED PASS. (BRAND NEW!!)$18.49
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USPS 421 WINDOW CLERK EXAM / ACTUAL USPS 421 WINDOW CLERK EXAM LATEST COMPLETE REAL EXAM QUESTIONS AND CORRECT VERIFIED ANSWERS (window clerk exam for the united states postal service) A NEW UPDATED VERSION |GUARANTEED PASS. (BRAND NEW!!)
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USPS 421 WINDOW CLERK
Institution
USPS 421 WINDOW CLERK
USPS 421 WINDOW CLERK EXAM / ACTUAL USPS 421 WINDOW CLERK EXAM LATEST COMPLETE REAL EXAM QUESTIONS AND CORRECT VERIFIED ANSWERS (window clerk exam for the united states postal service) A NEW UPDATED VERSION |GUARANTEED PASS. (BRAND NEW!!)
USPS 421 WINDOW CLERK EXAM / ACTUAL USPS 421
WINDOW CLERK EXAM LATEST 2024-2025 COMPLETE
REAL EXAM QUESTIONS AND CORRECT VERIFIED
ANSWERS (window clerk exam for the united states postal
service) A NEW UPDATED VERSION |GUARANTEED PASS.
(BRAND NEW!!)
What are the three P's that influence customer
perception - Answer-Personal, Professional, Postal
What does G.I.S.T. stand for - Answer-Greet, Inquiry,
Suggest, and Thank
Words that generate a negative feeling - Answer-Trigger
Words
Words that make us feel relaxed and composed -
Answer-Calming Words
What does POS stand for - Answer-Point of Service
,Postal Bulletin, Retail Digest, LMS, Emails, service talks,
postal message center, news link are all - Answer-Retail
Communication Channels
SSK, ATM, Stamps by mail, USPS.COM, CPU, Village post
offices, mobile retail units, stamps-to-go, stamps by
phone, approved shippes, - Answer-10 expanded access
channels
PS Form 1412 - Answer-End of the day report
SSA is accountable for ______ at the retail floor -
Answer-$100 in cash(AIC753) and blank money orders
Available at designated PO for transients and people
waiting to get PO Boxes and the mail is help for a max of
30 days unless extended my Postmaster - Answer-
General Delivery
SIA - Answer-Segmented Inventory Accountability
,what credit is it when the stock custodian holds unit
resolve and transfer to retail floor SSA and the
abbreviation for it - Answer-SIA - Segmented Inventory
Accountability
on the due date a PO Box powered mail is distributed to
the box but not delivered - Answer-1st day of the month
(10 day grace period)
on this day a reminder letter is generated from webbats
and placed in the PO Box - Answer-20th day
on this day the PO Box is returned to sender - Answer-
11th day
When customer goes on vacation the post office can hold
their mail for a max of - Answer-30 days
What does RCE stand for - Answer-Retail Customer
Experience
, Max weight for a 1st class letter - Answer-13 oz
PS Form 3849 - Answer-Delivery
Notice/Reminder/Receipt
PS Form 153 - Answer-Signature Confirmation
PS Form 152 - Answer-Delivery Confirmation
How often is the Retail floor stocked - Answer-Bi-weekly
SSA are audited for SIA how often - Answer-quarterly
what does BMEU - Answer-Business mail entry Unit
PS Form 3800 - Answer-Certified Mail Receipt
PS Form 8105-B - Answer-Reporting Suspicious
Transaction
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