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Straighterline Organizational Behavior (BUS120) Final questions & answers.
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Straighterline Organizational Behavior (BUS120) Final questions & answers.
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Straighterline Organizational Behavior(BUS120) Final questions & answers.
The employees who are willing to step in where needed and perform new jobs are experiencing high self
efficacy ANS - true
The employees who are blaming management for their problems are demonstrating an internal locus of
control ANS - false
conducting a Myers-Briggs type indicator assessment would help identify whether employees have a
high or low emotional intelligence ANS - false
The Myers-Briggs type indicator is divided into five assessment skills ANS - false
emotional intelligence is divided into the following for skill clusters: self-awareness, social awareness,
self management, and relationship management ANS - true
emotional intelligence is considered a more accurate indicator of a job performance than intelligence
ANS - true
conscientiousness, agreeableness, narcissism, openness to experience, and extroversion are all
dimensions of the big five personality dimension model ANS - false
Global staff reported to management that all The assessed employees demonstrate the ability to do the
new jobs, but training and education is necessary to give them the needed ______ to do the job ANS -
skills
Because management cannot afford to take employees out of the workplace for training, global staff
suggests using _______ learning for the workers to gain experience while doing the job ANS - action
, supervisors are reporting that since the organizational change, workers are showing less interest in
picking up around the workplace, helping one another, and generally looking after the good of the
organization. Overall, their ___________ has declined ANS - organizational citizenship behavior
Global staff employees used the _______________ to explain to management why some employees
who are excellent with drafting and drawing might not be equally good at calculating defect rates and
standard deviations ANS - theory of multiple intelligences
management is concerned that employees might act out on their job dissatisfaction in the workplace.
Global staff explained that there are three components of attitude and the only one of them, the
_______________, is visible ANS - behavioral component
Positive reinforcement, negative reinforcement, punishment, and extinction are four sequences
of________________ that might help management we can dysfunctional work activities ANS - behavior
modification
management was curious about why global staff administered to the Myers-Briggs to all employees.
Christie explained that the MBTI was just one method of determining a persons learning_____________
ANS - style
when John interprets the actions by others at Radco, his __________ is that those actions are directed
towards him ANS - perception
because of the ongoing changes, challenges, and perceived threats in the Radco work environment,
employees are undergoing a great deal of _________ ANS - stress
The form of sexual harassment that is directed towards John is typically referred to as a
__________________________ ANS - hostile work environment
Clarence Jones recommends that Radko contract with an __________________________ to offer
private, outside counseling services to Radco's employees ANS - EAP or employee assistance program
John's coworker state that John is wrongly ___________ their behaviors. They are trying to get him to
loosen up because his documentation requests are overly demanding ANS - attributing
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