(WGU D082) BUS 2090 Emotional & Cultural Intelligence - FA Pre Test Guide (WGU D082) BUS 2090 Emotional & Cultural Intelligence - FA Pre Test Guide (WGU D082) BUS 2090 Emotional & Cultural Intelligence - FA Pre Test Guide
,1. Multiple Choice: Which of the following is a key component of
emotional intelligence?
a) Technical skills
b) Empathy
c) Financial acumen
d) Legal understanding
Correct Answer: b) Empathy
Rationale: Empathy is the ability to understand and share the
feelings of another, which is central to emotional intelligence.
2. Fill-in-the-Blank: __________ is the ability to be aware of,
control, and express one's emotions judiciously and empathetically.
Correct Answer: Emotional self-regulation
Rationale: Emotional self-regulation refers to the processes
involved in initiating, maintaining, and modulating the occurrence,
intensity, and expression of emotions.
,4. Multiple Response: Select all that apply. Which of the following
are aspects of cultural intelligence?
a) Cognitive
b) Motivational
c) Ethical
d) Physical
Correct Answers: a) Cognitive, b) Motivational
Rationale: Cognitive and motivational aspects are part of cultural
intelligence, involving knowledge about cultures and the motivation
to learn and adapt to cultural situations.
, 6. Fill-in-the-Blank: The ability to function effectively in a variety of
cultural contexts is known as __________ intelligence.
Correct Answer: Cultural
Rationale: Cultural intelligence is the capability to relate and work
effectively across cultures.
7. True/False: Emotional intelligence has no correlation with a
team's performance in a supply chain environment.
Correct Answer: False
Rationale: Emotional intelligence can significantly impact a team's
performance by improving communication, conflict resolution, and
collaboration.
8. Multiple Response: Which of the following skills are enhanced
by high emotional intelligence? Select all that apply.
a) Analytical thinking
b) Interpersonal communication
c) Inventory management
d) Stress tolerance
Correct Answers: b) Interpersonal communication, d) Stress
tolerance
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