RPB 102 EPIC
EXAM QUESTIONS
AND ANSWERS
To add a new insurance to the system that dose not exist - Answers -select a generic
coverage and enter information from the card
When creating a new coverage record in the system you must choose the correct ( 2
answers) - Answers -payer and plan
True or false a patient can have more then one guarantor account - Answers -TRUE
To run eligibility - Answers -select override query
In the foundation system what type of payments can be partially refunded using the
POS refund module - Answers -credit card and cash
, What type of payments can not be partially refunded its all or nothing - Answers -checks
Is it possible to refund payments collected at the front desk same day they are collected
true or false - Answers -true
Who can refund a payment after a visit has occurred - Answers -billing staff
What is the purpose of the cash drawer in the system - Answers -to reconcile the
physical money you collected with the money you posted in the system
What must you do when the cash draw is out of balance - Answers -1. Attempt to
balance the cash draw by re counting and reentering the contents of your physical
money
2.if still not balances contact your supervisor and a reason why the draw is not balanced
Procedure count - Answers -number of procedure to be entered
Procedure hash - Answers -numerical sum of all the procedure codes to be entered
True or False each charge entry batch contains only one charge entry session -
Answers -False each charge entry batch can contain an unlimited number of charge
entry sessions 5-27
True or false each charge entry batch only contains information for one patients
chargers - Answers -False the batch can contain chargers for an unlimited number of
different patients 5-27
True or false one charge ticket is the equivalent of one charge entry session - Answers -
true 5-27
On the charge line what purpose does the diagnosis field serve - Answers -associates
the chargers with the appropriate diagnosis from the diagnosis table 5-27
What is the purpose of processing your batch - Answers -1. Posts the clean chargers
2. Sends chargers to charge review
Charge session - Answers -opens with encounter details 5-11
Service provider - Answers -the provider who actually seen the patient and rendered
care for the patient
Billing provider - Answers -is the provider under whose license number the claim is sent
Control amount - Answers -can determine which chargers are expected to be entered
The system can confirmer whether the user met this expectation or if mistakes were
made during charge entry 5-6
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